Nobu - Indian Wells - Server Assistant

POSITION OVERVIEW

Desert Champions is hiring for a Server Assistant for NOBU - Indian Wells. This position requires assistance to servers and other front of house staff to improve the customer experience. The server assistant is responsible welcoming guests, assisting with food and beverage service, cleaning, stocking, and resetting table as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

• In the NOBU style welcome every guest in a kind and courteous manner to ensure a smooth and memorable dining experience *
• Follow established policies and procedures, including safety and sanitation, to ensure safe, high-quality food is provided *
• Clean and reset tables, including removal of dirty/empty plates, glasses, and other items *
• Assist with getting water for section and running drinks *
• Clean, maintain and stock gueridons (workstations) throughout shift *
• Polish cutlery plates and glasses *
• Help Servers where necessary, including running food *
• Be able to give an accurate and detailed description of every dish; menu and non-menu items *
• Maintain coffee station and polishing tables *
• Support the rest of the floor when assigned section is maintained *
• Attend all mandatory meetings and trainings; maintain certifications *
• Essential Job Function

The job duties and responsibilities listed above are a general outline of the typical functions of the job, not an exhaustive list of all possible tasks and duties as assigned by management.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION & EXPERIENCE

• Some experience in a fine dining and/or Japanese restaurants preferred
• Knowledge of Japanese cuisine, spirits, sake, cooking techniques, and culture preferred

KNOWLEDGE, SKILLS and OTHER ABILITIES

• Work in a flexible manner by being able to think quickly and adapt to sudden changes
• Remain calm under pressure and maintain a positive attitude
• Understanding of restaurant etiquette
• Ability to prioritize and manage time well
• Ability to work as a team and support co-workers
• Patience and commitment to customers and coworkers
• Ability and confidence to communicate with all types of individuals
• Maintain professional appearance by being appropriately groomed and in uniform provided

REQUIRED LICENSES/CERTIFICATIONS

• California Workplace Harassment certification
• Riverside County Food Safety certification
• Responsible Beverage Service certification

LAUNGUAGE ABILITY

• Ability to speak effectively with guests, vendors, and co-workers
• Ability to speak, read, and understand English

REASONING ABILITY

• Ability to carry out instructions furnished in written, oral, or diagram form
• Ability to deal with problems involving several concrete variables in standardized situations

COMPUTER SKILLS

• Basic computer literacy
• Access to email
• Time clock

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to walk long distances and stand during entire shift
• Regularly required to stand, walk, stoop, kneel, crouch, talk and hear
• Frequently required to use reach with hands and arms
• Ability to work in confined space
• Must have exceptional vision with or without corrective lenses
• May occasionally lift up to 50 pounds

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position requires flexible working hours, typically Wednesday - Sunday and will include nights, weekends, and major holidays
• May be required to work extended work hours during events or special projects
• Employee is regularly exposed to indoor and outdoor weather conditions
• Frequently exposed to cold, hot, wet, or humid conditions
• Noise level in the work environment is usually loud

EOE