Server/Waiter

The James Pub & Provisions Server/Waiter Sign in to apply Needham, MA Sign in to apply The James Pub is a modern Irish pub. We promote a team focused work environment. We are seeking a skilled and friendly server to join our team. As a member of The James team, you will be responsible for providing excellent customer service and ensuring a positive dining experience for our guests. Responsibilities: - Greet and seat customers in a timely and friendly manner - Take food and drink orders accurately and promptly - Provide menu recommendations and answer any questions about the menu - Serve food and beverages to customers in a professional and efficient manner - Check on customers throughout their meal to ensure satisfaction - Handle customer complaints or concerns with professionalism and help resolve issues promptly - Process customer payments using POS system and handle cash transactions - Collaborate with management and kitchen staff to ensure timely delivery of food orders - Maintain cleanliness and sanitation standards in dining areas Experience: - Previous experience working in a restaurant or similar hospitality environment is required. - Familiarity with food handling procedures and safety standards. Serv Safe Allergen certification and TIPS are required. - Strong customer service skills with the ability to provide exceptional guest services - Ability to work in a fast-paced environment while maintaining attention to detail If you are passionate about providing excellent service and enjoy working in a dynamic team environment, we would love to hear from you. With tips, our front-of-house staff typically earn between $35 and $45 per hour. Job Type: Full-time Pay: $15.00 - $45.00 per hour Benefits: Employee discount Food provided Paid training Work Location: In person