Receptionist

Position Overview: We are seeking a Receptionist / Administrative Assistant to serve as the first point of contact for visitors and staff at a prominent financial institution in downtown Chicago. This role is essential to maintaining smooth front desk operations, coordinating concierge services, and supporting administrative functions within the Facilities Management department. Key Responsibilities: Front Desk Operations: Greet and assist visitors, vendors, and employees professionally. Manage building access and maintain accurate visitor logs. Monitor turnstile activity and generate monthly reports. Answer and direct phone calls promptly and courteously. Administrative Support: Provide general administrative assistance to the Facilities team. Support the People, Culture, and Communications team with tasks such as gift/flower orders, PowerPoint presentations, calendar maintenance, and reporting. Assist with planning and logistics for internal events. Confirm Certificates of Insurance for delivery companies prior to arrival. Manage bookings and reservations for large meeting and event spaces. Required Qualifications: Bachelor's degree. Front desk experience in a professional setting. Administrative support experience. Proficiency in Microsoft Office Suite. Familiarity with scheduling tools. Preferred Skills: Strong customer service and phone etiquette. Ability to multitask and manage priorities in a fast-paced environment. Patience and listening skills for handling challenging interactions. High attention to detail and accuracy. Strong organizational and interpersonal communication skills. Experience with vendor management and moderate call volume. Work Environment: Schedule: Monday-Friday, 7:30 AM - 4:00 PM Location: Onsite at a downtown Chicago office Team Size: Approximately 5 team members Culture: Collaborative, professional, and service-oriented Why Join Us? This is a great opportunity to work in a high-profile, well-respected organization with potential for contract extension. You'll be part of a supportive team and contribute to a positive workplace experience for both employees and visitors.