Silo Support - Bar Back/Runner/Busser

Position : Restaurant Support

As restaurant support at Silo, you are performing three primary roles - bar back, busser and food runner.

The barback ensures that the bar is set and maintained so that the bar team members have everything they need to run an effective operation, as well as maintaining the cleanliness of the outlet, running food, set-up, and breakdown of the bar. The barback must be knowledgeable about menu items, attentive, and focused on providing the best possible service in a fast-paced environment.

The busser clears all used tableware, napkins and refuse from tables to tubs in bus station. Wipes table, chairs and clear debris and crumbs from floor areas surrounding table.

The food runner is responsible for getting the food to the tables in a timely manner and keeping good communication with cooks and serving staff.

Your responsibilities are diverse in nature and include, but are not limited to:

• Follow up on all service details for Bartenders.
• Maintain work areas clean and organized.
• Maintain cleanliness of bar area by wiping down surfaces, sweeping and mopping, scrubbing coolers and storage areas, removing soiled glassware and emptying trash.
• Report all unsafe conditions immediately.
• Ensure bar is well-stocked with ice, liquor, wine and beer.
• Stock areas with linen, glassware and silver.
• Complete all opening and closing side work, as assigned to include restocking the bar with garnishes, syrups, straws, napkins and all other necessary items.
• Assist Bartenders in servicing the guest.
• Take orders, prepare drinks, bus tables, open tabs and process payments.
• Stock bus station, as assigned.
• Clear all used tableware, napkins and refuse from tables to tubs in bus station and wipes table, chairs and clears debris and crumbs from floor areas surrounding table.
• Reset tables in accordance with established standards in order to seat new customers as quickly as possible. Remove full tubs from bus stations to dishwashing area for cleaning, and maintain a clean, well-stocked and orderly bus station at all times in order to improve efficiency and productivity.
• Retrieve cleaned dishes, glassware and utensils from the dish room and distribute to each service station in order to keep a ready supply available for restaurant use.
• Sweeps restaurant floors throughout shift to maintain a clean, presentable and attractive restaurant.
• Retrieve requisitioned items from stockroom, ensuring requisition is complete and correct, and stocking supplies in proper places, rotating stock at all times.
• Assist waitstaff by refilling customers beverages and accommodating requests for additional condiments, food items or clean/fresh tableware.
• Keep ice stations filled at all times by carrying buckets of ice from the main ice machine and pouring into individual ice stations.
• Making sure no food sits in the window-Expo.
• Final check of plate before it leaves the kitchen.
• Serving food at table according to proper serving etiquette
• Expedite orders in the kitchen when necessary.
• Attend required meetings.
• Communicate with manager before leaving shift.
• Complete other duties as assigned by supervisor, to include cross training.
• Provide quick and attentive assistance in a friendly professional manner.
• Maintain a friendly, cheerful and courteous demeanor at all times.

• Read and speak English fluently.
• Meet minimum age requirement of jurisdiction.
• Ability to communicate effectively with the public and other employees.
• Prefer six months to one-year experience.

Benefits

• Family Focused Culture
• Development and Promotion Opportunities
• Competitive Pay
• Health, Vision, Dental and Supplemental Insurance
• Paid Vacation and Holiday Pay
• 401k
• Free Parking
• Employee Meals
• Hilton Travel Discounts