Banquet Server at Camp Creek Resort

Job Summary: The role of Banquet Server is responsible for assisting in banquet operations from set up to break down as well as serving guests with exceptional standards during events.

Job Responsibilities:

• Greet and interact with guests in a friendly and professional way.
• Prepare all equipment and areas for the event as stated in the BEO.
• Ensure all materials needed to match the BEO are on hand.
• Service guests and anticipate their needs during events.
• Take food and beverage orders.
• Collect plates and clear the table as guests finish their meals.
• Maintain composure in a fast-paced environment.
• Respond urgently to any concerns and notify the Banquet Manager
• Break down all equipment.
• Clean up areas and event space (sweeping, mopping, wiping surfaces, taking out trash)
• Ensure proper cleaning and sanitation practices are used throughout the event.
• Prepare for the next event accordingly.
• All other duties as assigned.

Qualifications

Education and Experience:

• Sufficient education and literacy are necessary to identify and read product labels and to communicate with guests about job-related needs.
• Must be at least sixteen years old (at least 18 years old to serve alcoholic beverages)
• One year of serving experience in a high-volume facility preferred.
• Must have in-person customer service experience.
• Extensive knowledge of food service & beverage service
• Food Handlers Certification
• Alcohol Awareness Certification

Knowledge, Skills, & Abilities:

• Knowledge of special diets to ensure the safety of guests when ordering food.
• Basic Knowledge of Spirits, Beer, Wine & Beverages
• Ability to remain discreet and respect the privacy of guests.
• Ability to work well in a team environment.
• Excellent interpersonal and customer service skills
• Well-organized with ability to take and place food and beverage orders accordingly.
• Ability to operate point-of-sale systems.
• Detail-oriented and thorough
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest standards.
• Ability to interact with guests in a pleasant, friendly way.
• Ability to multi-task and manage multiple guests at a time.