Customer Service Associate Customer Service Associate

  • TJX Companies
  • Chicago, Illinois
  • Full Time
Customer Service Associate TJX Companies 3.5 ( ) Chicago, IL Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to men 59% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers We provide teaching and development opportunities that help Associates build a career We offer competitive benefits that vary by country, position & length of service that add value to Associates' lives # TJCOGLOBALREQ35585EXTERNALENGLOBAL Position summary e, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Role models established customer experience practices with internal and external customers Supports and embodies a positive store culture through honesty, integrity, and respect Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures Promotes credit and loyalty programs Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards Accurately processes and prepares merchandise for the sales floor following company procedures and standards Initiates and participates in store recovery as needed throughout the day Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store Provides and accepts recognition and constructive feedback Adheres to all labor laws, policies, and procedures Supports and participates in store shrink reduction goals and programs Participates in safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Possesses excellent customer service skills Able to work a flexible schedule to support business needs Possesses strong communication and organizational skills with attention to detail Capable of multi-tasking Able to respond appropriately to changes in direction or unexpected situations Capable of lifting heavy objects with or without reasonable accommodation Works effectively with peers and supervisors Retail customer experience preferred Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 3131 North Clark Street Location: USA Marshalls Store 0646 Chicago IL This position has a starting pay range of $16.60 to $17.10 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly and equally to men 59% say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. See all reviews We are committed to an inclusive workplace where Associates feel welcome, valued, and engaged to provide value to our customers We provide teaching and development opportunities that help Associates build a career We offer competitive benefits that vary by country, position & length of service that add value to Associates' lives
Job ID: 488636654
Originally Posted on: 8/8/2025

Want to find more Hospitality Service opportunities?

Check out the 249,174 verified Hospitality Service jobs on iHireHospitalityServices