Holiday Inn Roberts Centre
Reports to: Housekeeping Supervisor/Executive Housekeeper
Schedule: Friday, Saturday, & Sunday (9 am to Finish)
Join our team at the beautiful Holiday Inn Roberts Centre, conveniently located off of 68 and 71 in Wilmington, Ohio. We are currently seeking a dependable, detail-oriented, and guest-focused Room Attendant to join our housekeeping team. This is a great opportunity for individuals who take pride in their work, have weekend availability, and enjoy creating a warm and welcoming environment for every guest who walks through our doors.
Position Summary:
As a Room Attendant, you will play a key role in delivering an exceptional guest experience by maintaining the cleanliness , comfort , and presentation of guest rooms. Your attention to detail and commitment to quality will help uphold the high standards of the IHG brand. Working closely with a supportive and team-oriented housekeeping staff, youll help deliver consistently outstanding levels of service throughout the property, one room at a time.
Primary Responsibilities :
- Thoroughly clean and sanitize guest bathrooms, including mirrors, sinks, tubs, tile surfaces, and shower curtains, followed by mopping floors to ensure a spotless and welcoming space.
- Refresh and reset guest bedrooms by replacing used bedding and linens, and meticulously clean all surfaces, including tables, chairs, lamps, and other furnishings.
- Maintain overall room cleanliness by emptying trash, vacuuming carpets and floors, dusting surfaces, and mopping as needed to uphold brand standards.
- Restock guest amenities with care and attention, including soaps, shampoos, conditioners, coffee supplies, and other in-room essentials to ensure guest satisfaction.
- Keep housekeeping carts and storage areas fully stocked, clean, and well-organized to support efficiency and readiness throughout the shift.
- Maintain a clean, well-groomed, and professional appearance with consistent attention to personal hygiene and grooming, in accordance with the standards outlined in the employee handbook.
- Complete any direct assignment from the Manager/Supervisor.
Qualifications & Skills:
- Previous hospitality/service industry experience preferred but not required.
- Prior housekeeping experience is a plus.
- Strong attention to detail and commitment to cleanliness.
- Dependable and punctual with a strong sense of responsibility.
- Ability to work independently and take initiative.
- Must be available to work evenings and weekends.
- Professional, courteous, and team-oriented demeanor.
- Ability to work in a high-paced environment and effectively multitask.
- Must be able to meet the physical demands of the position, including standing, lifting, climbing, reaching, bending, twisting, etc.
- Dedicated to providing excellent guest service and maintaining high standards .
- Commitment to guest satisfaction and attention to detail.
- Embraces a growth mindset through continuous learning, adaptability, and openness to feedback.
- Able to clean a minimum of 16 rooms per a 7.5-hour shift to IHG standards, using the Sparkle Program steps.
- High school diploma or equivalent.
Why Work With Us?
Holiday Inn & Roberts Centre is proudly managed by Columbus Hospitality Management , a company that values employee development, family/work-life balance, and a positive team culture. We are committed to creating memorable experiences for our guests and a supportive environment for our team.
Our attractive compensation package includes medical, dental, Life, vacation, and PTO benefits, as well as dining & travel discounts, special offers from our business partners & discount programs for selected cell phone providers. (Full-time status only) 401k match option to participate (Part-Time after 90 days.)
We are a Drug-Free Workplace and an Equal Opportunity Employer.
All applicants must successfully complete a background check prior to employment.