Housekeeper Lead

  • Mass General Brigham
  • Salem, Massachusetts
  • Full Time
Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
Responsible for carrying out set plans and leading department activities such as huddles and coordination of labor during their shift to ensure all hospital areas are safe, orderly and in sanitary condition in the absence of the supervisor.

Does this position require Patient Care?
No

Essential Functions
-Cleans and disinfects patient rooms, floors, offices, conference rooms, equipment, furniture, common areas, and waiting rooms following hospital-approved infection prevention standards.

-Performs high level cleaning in specialized areas such as clinical areas, surgical suites, cath lab, specialty rooms, and sterile areas without direct supervision.

-Serves as a resource for external and internal department team members on environmental services matters.

-Provides input on department processes and training materials, and provides suggestions for improvement.

-Collaborates with multiple departments to ensure patient and department priorities are met day-to-day that result in the safest outcomes for our patients and customers.

-Uses proper personal protective equipment and cleaning procedures specific to infectious elements in isolation rooms. Ensures environmental services team members maintain proper infection control cleaning standards at all times, including hand hygiene requirements.

-Understands and uses proper hospital-approved chemicals and disinfectants and follows dwell times (amount of time the chemical or disinfectant needs to stay wet on surface) for each task performed and product used.

-Understands how to handle various types of waste such as regular, recycling, hazardous, chemo, regulated medical waste, pharmaceutical, and radioactive.

Qualifications

Education/Degree requirement:

  • Required: None
  • Preferred: Prefer Degree in specialty from an accredited college or university

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials
Class D Passenger Vehicle Driver's License [State License] - Generic - HR Only preferred Pest Control Technician [Massachusetts License] - Massachusetts Department of Agricultural Resources, Pesticide Program preferred

Experience
Experience working with the cleaning equipment and chemicals used in hospitals and healthcare centers 3-5 years required

Knowledge, Skills and Abilities
- Demonstrates knowledge of and supports hospital mission, vision, values statements, standards, policies and procedures, confidentiality, corporate compliance plan, customer service standards, and ethical behavior.
- Collaborates with multiple disciplines to effectively and efficiently provide patient care and achieve the desired patient outcome.
- Applies critical thinking to assess, plan, and implement day-to-day operations, and communicates updates to team members knowledge of health and sanitation standards, physical stamina, ability to operate heavy machines, familiarity with industrial cleaners and chemicals, and the willpower to work effectively with various populations.

Additional Job Details (if applicable)

Physical Requirements
  • Standing Frequently (34-66%)
  • Walking Frequently (34-66%)
  • Sitting Occasionally (3-33%)
  • Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
  • Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
  • Pushing Occasionally (3-33%)
  • Pulling Occasionally (3-33%)
  • Climbing Occasionally (3-33%)
  • Balancing Frequently (34-66%)
  • Stooping Occasionally (3-33%)
  • Kneeling Occasionally (3-33%)
  • Crouching Occasionally (3-33%)
  • Crawling Occasionally (3-33%)
  • Reaching Occasionally (3-33%)
  • Gross Manipulation (Handling) Frequently (34-66%)
  • Fine Manipulation (Fingering) Frequently (34-66%)
  • Feeling Constantly (67-100%)
  • Foot Use Rarely (Less than 2%)
  • Vision - Far Constantly (67-100%)
  • Vision - Near Constantly (67-100%)
  • Talking Constantly (67-100%)
  • Hearing Constantly (67-100%)
  • Remote Type

    Onsite

    Work Location

    81 Highland Avenue

    Scheduled Weekly Hours

    40

    Employee Type

    Regular

    Work Shift

    Evening (United States of America)

    Pay Range

    $19.42 - $27.74/Hourly

    Grade

    4At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

    EEO Statement:

    North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at .... Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

    Job ID: 488705153
    Originally Posted on: 8/8/2025

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