Lead Houseperson

Company Description

A majestic all-season mountain retreat, Primland is located at the heart of the Blue Ridge Mountains on 12,000 expansive acres. Primland offers luxurious accommodations, a championship golf course, exquisite farm-to-table cuisine, a serene spa and a level of outdoor adventure that is unrivaled on the east coast. In one of the most breathtaking mountain settings, the resort boasts impressive year-round activities for the entire family, including horseback riding, fly fishing, alfresco yoga and meditation, kayaking, hiking, sporting clays, archery, stargazing in one of the largest observatories in the Eastern U.S., RTV trail riding and tennis.

Job Description

Embark on a vital role in the world of hospitality as a Houseperson, where your dynamic efforts behind the scenes contribute to the seamless elegance of the hotel's public spaces. From maintaining pristine corridors to supporting event setups, your attention to detail ensures a harmonious and welcoming atmosphere for guests.

• Clean and maintain public areas, including corridors, lobbies, and restrooms, to uphold high cleanliness standards.

• Assist in setting up and breaking down event spaces, ensuring they meet the required specifications and are well-organized.

• Transport and deliver linens, amenities, and cleaning supplies to housekeeping staff as needed.

• Collaborate with housekeeping and other departments to address special requests and ensure a coordinated approach to cleaning activities.

• Monitor and report any maintenance issues or damages in public areas to ensure prompt resolution.

• Run inventory and ordering for guests, operations and cleaning supplies to ensure the par levels are according to the business needs.

• Help / support the laundry department as needed.

• Collaborate with Housekeeping management team on projects.

• Demonstrate and uphold Auberge Resorts Core Standards at all times.

• Work in accordance with hotel and departmental safety standards.

• Make suggestions for improvement in overall operations with an emphasis on increasing guest satisfaction, revenue and cost reduction.

• Perform other duties as directed, developed or assigned.

Qualifications

• One-year Housekeeping/Houseman experience
• Able to work a flexible schedule, including weekends and holidays, according to department needs.
• Able to read and write in English
• Able to follow company policies and procedures
• Able to stand/walk up to 8 hours per shift.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world's most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Primland Ltd is an Equal Opportunity Employer, M/F/D/V. Primland Ltd provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Primland Ltd complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.