Captain

4 years

3-4 years

The Restaurant

Francie is located in Williamsburg, Brooklyn. Francie enjoys a coveted location in south Williamsburg on a sun-lit corner of Broadway & Bedford. With a sophisticated yet relaxed atmosphere, Francie offers the perfect blend of neighbourhood style and luxury. Francie is located mere steps from the nascent Williamsburg waterfront.

The Captain is responsible for serving the guests in an accommodating and professional manner to ensure total guest satisfaction. The Captain is responsible to a specific station and should always be present on the floor making sure service runs smoothly. The Captain will be knowledgeable and passionate about food, wine, and service in general. They will also possess a commanding knowledge of the food, wine, and service. The Captain will be the main personal contact and ambassador to guide guests through their meal and should have the ability to lead their team, and control the pace and flow of all the tables in their station.

The ideal candidate will have at least 3-4 years of service experience, be able to handle a high volume/fine dining environment and should have a commanding knowledge of food, service, and wine.

Working with us means.

We are committed to becoming the best and we emphasize working together to achieve this goal. Working with us means working harmoniously, respectfully, passionately, and towards personal growth. Working with us means that you will be personally valued. From the initial interview through the comprehensive orientation, we are committed to providing a journey that exceeds expectations.

Equal Employer Opportunity Statement

We provide equal employment opportunities (EEO) to all colleagues and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, we comply with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.

Francie Restaurant expressly prohibits any form of workplace harassment based on race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of a colleague to perform their job duties may result in discipline up to and including discharge.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Compensation: Hourly ($16.50) plus tips

Estimated Weekly Tips: $1,500

Benefits & Perks: Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Knowledgeable and Passionate About Food, Wine, and Service

Strong Communication Skills

Fine Dining Service

Customer Service Orientation

Wine Service

Ability to Work In a High Pressure Environment

Ability to Lead a Team and Control the Pace and Flow of Tables

Teamwork and Collaboration

Professional Demeanor and Guest Service Skills

Attention to Detail

Experience in High Volume/Fine Dining Environment

Problem Solving Skills

Customer Service

Adaptability

High Volume Service

Time Management Skills

Food and Beverage Pairing

Interpersonal Skills

Strong Communication and Interpersonal Skills

Ability to Multitask

Food Preparation

Leadership Skills

Ability to Work Harmoniously, Respectfully, and Passionately With Others

Conflict Resolution skills

Cultural Awareness

Commitment to Personal Growth and Excellence in Service

Commitment to Personal Growth

POS Systems

Respect for Diversity

Ability to handle multiple tasks and work under pressure

TIPS Certified

Communication

Teamwork

Menu Knowledge

Wine Knowledge

Fine Dining Experience

Beverage Knowledge

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