Hotel Magdalena is looking for a Houseperson who will be responsible for the cleanliness of the
property including guest rooms, public areas, Back of House, exterior public space, and linens.
Housepersons are also responsible for the restock of in-room guest amenities and must ensure
a thorough inventory control of these products. This position will follow the policies, standards
and guidelines established by Bunkhouse, the Department of Health, and any other applicable
government agencies.
About our Company:
Life gathers around water in Texas, and Hotel Magdalena honors our spring-fed culture and the
community that grows near it. The design of the 89-room hotel takes inspiration from the local
lake house ethos of the 1970s, situated amongst rolling grounds and natural beauty inspired by
Texas. The Magdalena is also home to Summer House on Music Lane and Magdalena Bar,
offering locals and visitors alike more places to hang out and experience the best of Austin, off
of South Congress.
Hotel Magdalena is proud to be part of the Bunkhouse family. Bunkhouse is a hospitality
company that is founded on the pillars of design, music, and authentic community-driven
experiences. Bunkhouse operates and has designed, developed, and revitalized a celebrated
portfolio of hospitality projects throughout the U.S., which include Hotel San Jose, Hotel Saint
Cecilia, Austin Motel, Jo's Coffee, Summer House on Music Lane, Equipment Room, The
Carpenter Hotel and Carpenters Hall in Austin; Hotel Havana and Ocho in San Antonio; Phoenix
Hotel in San Francisco, California; and Hotel San Cristobal and Benno in Todos Santos, Mexico,
and Hotel Genevieve in Louisville, Kentucky with plans for expansion and future projects
throughout the U.S. and Mexico
We're looking for:
Hotel Magdalena is looking for a Houseperson who will be responsible for the cleanliness of the
property including guest rooms, public areas, Back of House, exterior public space, and linens.
Housepersons are also responsible for the restock of in-room guest amenities and must ensure
a thorough inventory control of these products. This position will follow the policies, standards
and guidelines established by Bunkhouse, the Department of Health, and any other applicable
government agencies.
Knowledge, Skills, and Abilities:
High school education preferred
One (1) year related experience in hospitality or service industry
Must be able to speak, read, write and understand the primary language(s) of theworkplace
Ability to read and interpret documents such as safety rules, operating and maintenance
instructions and procedures manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of employees or guests
Bunkhouse is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business need.
Job Requirements:
Responsible for completing an in-room checklist for each room you are assigned to
Notify Housekeeping Supervisor and/or immediate supervisor about any guest rooms
that need to be placed out of order for maintenance concerns
Responsible for cleaning of guest rooms, public spaces, exteriors and Back of House
daily
Continually maintain inventory of linens, cleaning supplies and guest amenities to ensure adequate supplies in accordance with established par levels and timeframe
Maintain the storage rooms with at least one (1) par clean at all times
Report and correct any deficiencies noted in guest rooms or public areas to the appropriate individuals
Assist in the timely completion of all projects including mattress rotation, window washing, deep cleanings, etc.
Assist in implementation of special projects
Maintain a positive relationship with employees and guests
Maintain constant communication between all departments (i.e. room status)
Promote and encourage guest name recognition at all times
Possess knowledge of all guest services and amenities
Ensure all calls are answered in a courteous, professional and efficient manner
Maintain a high level of cleanliness and safety in the work area
Maintain an increased awareness of safety issues throughout the property
Keep abreast of safety and OSHA requirements
Be familiar with all safety and emergency procedures
Attend all relevant meetings
Adhere to all standards of operations, policies and procedures, manuals, memos and oral instructions
Based upon fluctuating demands of the operation and to exceed customer expectations, it may
be necessary to perform a multitude of different functions not specifically related to this position.
This person may be expected to perform other tasks and duties as needed or as directed.
Furthermore, employee responsibilities and job descriptions are subject to review and revision.
Working Conditions/Environment:
The noise level in the work environment is usually moderate, typical of a
hotel/restaurant/office setting
The person in this position may have to lift/carry up to fifty (50) pounds on a daily basis;
anything over fifty (50) pounds is considered a minimum two (2) person lift
The person having this position may have to remain stationary for one (1) hour, move about/traverse property spaces, push, kneel, bend, balance, squat, reach and stretch for up to eight (8) hours per day
Benefits:
Bunkhouse offers a liberal working environment that encourages individuality and creativity. We
offer a superior benefits package to employees who work 30 hours/week or more that includes:
Highly subsidized Medical, Dental and Vision insurance
Company paid Life Insurance and Long-Term Disability coverage
Short Term Disability coverage
Generous Paid Time off (Full Time)
Free stays at Bunkhouse hotels (Full Time)
401k with company matching
Employee Discounts (50% off on food & beverage!)
8 weeks paid Parental Leave (Full Time, after 1 year employment)
Bunkhouse Core Values:
BE REAL. We treat everyone like human beings. We are respectful and authentic, we
listen, and we develop meaningful relationships with guests, customers and each other.
We encourage our employees to have a voice and to use it to improve the work we do.
CREATE MAGIC. In design, service and all things, we go above and beyond to inspire.
Every detail counts, and we believe that our work is a collaboration that depends on all
of us bringing our creativity and passion to work with us every day.
BE HERE NOW. In our work, creating a sense of place is important. We contribute to the
fabric of our respective communities by honoring, representing and supporting the
communities in which our businesses exist. We make it our goal to be experts on our
cities, and we leave travelers with a sense of where they have been.
EMBRACE ADVENTURE. We don't always know where the road will lead, but we know
that we'll have each other along the journey. We strive to learn and grow from our
experiences, to create meaningful structure along the way and, in some cases, to
embrace chaos when necessary.
LOOK TOWARDS THE FUTURE. We work with a spirit of continuous improvement in all
areas. We seek to provide a path of growth for all of our employees and for Bunkhouse
as a whole.