Captain Server

Fleming by Le Bilboquet
New York, New York
Full Time

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Required Years of Experience

3 years

Job Details Upscale French Restaurant Group is looking for an experienced Restaurant Captain. As part of our team you are responsible for ensuring that all guests who dine with us have memorable experiences filled with hospitality, delicious food and drinks, and exceptional service. The Captain is an integral member of our Service team and is ultimately responsible for the sale and service of our food and beverages, while acting as a leader on the floor and providing our guests with warm and attentive hospitality.

Location: Fleming by Le Bilboquet 27 E 62nd St, New York, NY 10065
Primary Responsibilities:

Demonstrate mastery of all food and beverage menu items, fluency of all ingredients and preparations, and the ability to make recommendations according to guest preferences.
Consistently follow and lead the team on steps of service with efficiency and grace, while maintaining a sense of urgency throughout service.
Anticipates guest needs, ensuring constant communication with colleagues, management, and the kitchen during service.
Maintain the high standards of cleanliness and appearance throughout all areas of the restaurant both before, during and after service.
Demonstrate an eagerness to continue to learn and grow.
Inspect the dining room, table settings, chairs, floors, proper maintenance & cleanliness

Skills and qualifications:

Listen and communicate in a professional and friendly manner
Focus on customer satisfaction
Practice basic safety procedures with respect to equipment and handling hot beverages
Be efficient and organized
Build good relationships with customers
Maintain a clean work environment
Keep supplies replenished to minimize downtime

Requirements:

3+ years experience in a Service role in a similar environment
English fluency and additional languages preferred
Ability to stand or walk for long periods of time
Ability to balance & carry multiple plates, glass racks and or/glasses, and lift objects up to 30 lbs.

Bilingual: French, Italian (highly preferred)

Compensation and Benefits: