Host

1 year

Were seeking a personable and gracious Host who embodies the warmth, hospitality, and attention to detail that defines La Mercerie. In this role, you'll play a key part in shaping first and lasting impressions, ensuring every guest feels genuinely welcomed and cared for during their dining experience.

About La Mercerie

Located within Roman and Williams Guild in SoHo, La Mercerie is rooted in the French culinary tradition and elevated simplicity. Led by Chef Marie-Aude Rose and Executive Chef Heloise Fischbach, La Merceries critically-acclaimed kitchen reinterprets classical technique through an intimate, modern lenscrafting dishes as well-appointed and exquisite as the space itself. The result is a fine dining experience that is warm, compelling, and quietly memorable: perfected French cuisine without pretension.

This full-time position offers a comprehensive package including

• An hourly rate ranging from $22 - $25
• Medical, dental, and vision benefits coverage
• Paid vacation and paid sick time
• Commuter benefits
• Referral bonus programs
• Dining discounts at over 25 affiliated STARR Restaurants
  - and more!

• A true passion for hosting -- helping to create an environment where people not only have fun but feel relaxed, welcome, and connected
• A minimum 1 year of host experience using Resy
• A genuine nature; able to comfortably engage in natural dialogue with guests
• Integrity and the ability to make decisions on your feet
• The ability to speak clearly and articulately on the telephone, providing information and answering questions for callers, while focusing on etiquette and conveying a sense of calm
• Open availability to work afternoons/nights/weekends

La Mercerie, affiliated with STARR Restaurants, is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Compensation: Hourly ($22.00 - $25.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Potential Bonuses, Dining Discounts, Wellness Program

Strong interpersonal skills

Customer Service Skills

Customer Service Orientation

Love for People and Service

Ability to Create a Welcoming Environment

Interpersonal Skills

Effective Communication Skills

Customer Service

Communication Skills

Attention to Customer Needs

Adaptability in a Fast Paced Environment

Problem Solving Skills

Teamwork and Collaboration

Cultural Awareness

Kind Disposition

Attention to Detail

Organizational Skills

Time Management Skills

Ability to Work Under Pressure

Ability to Handle Stressful Situations

Teamwork

Empathy and Understanding Towards Guests

Passion for Hosting

Adaptability

Ability to Engage in Small Talk

Genuine Nature

Time Management

Sales Skills Related to Upselling Experiences

Ability to Engage in Natural Dialogue With Guests

Positive Attitude

Office Suite Software

Conflict Resolution

Integrity

Empathy

Quick decision making

Multitasking

Clear and Articulate Telephone Communication

Clear and Articulate Communication

Professionalism

Reservation Management Platforms

Telephone etiquette

Read more