Host

2 years

Dacha Beer Garden is the best beer garden in Washington, DC and the perfect place to meet new people and spend time with your loved ones while enjoying unique beverages and delicious food. We are focused on our customers having a unique authentic Dacha Experience. In our outdoor beer garden, we serve a carefully curated menu of German, Belgian and American craft beers, local meads and ciders, unique cocktails and beautiful wines. The seasonal food menus crafted by our executive chef are inspired by traditional Bavarian beer gardens with an eye for local sourcing and farm-to-table authenticity. We are both dog and kid friendly. Our customers gemutlichkeit is our highest priority!

We provide great benefits that include medical/dental insurance, sick leave, paid vacation, gym membership, and professional work environment.

POSITION SUMMARY: Host is an essential part of the Dacha team who, along with other team members, is in charge of the customer experience. Professionalism, friendliness, superb tableside manners, teamwork, and nimbleness help ensure unique dining and entertainment experience for our customers.

ESSENTIAL DUTIES AND RESPONSIBILTIES: (Other duties will be assigned as needed.) Must be willing and able to do the following:

• Provide friendly, upbeat, and highly professional service to customers.
• Ensure that every guest receives exceptional overall experience.

• Answer incoming calls to the restaurant and provide appropriate service.
• Take reservations from guests.
• Confirm reservations on a daily basis.
• Manage the flow of guests into the dining room, confirm reservations or provide accurate wait times.
• Communicate special guest needs to the server and manager.
• Manage the guest coat closet, take and return guests coats, bags, hats, and other accessories.
• Maintain neat and professional appearance.
• Come to work in clean uniform and maintain clean uniform and overall appearance through entire duration of your shift.
• Protect the establishment and patrons by adhering to sanitation, safety and alcohol control policies.

EDUCATION AND EXPERIENCE

• At least 2 years fine-dining and/or upscale casual dining hosting experience is required.
• Experience with OpenTable or Resy is required.
• Professional appearance and demeanor.
• Excellent customer service skills.

We are an equal opportunity employer.

Compensation: Hourly ($17.95) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Paid Time Off, Potential Bonuses, Dining Discounts, Wellness Program

Following Steps of Service

Ability to Multitask

Professionalism

Strong Communication Skills

Menu Knowledge

Service Procedures

Customer Oriented Mindset

Customer Service

Problem Solving Skills

Time Management Skills

Sanitation Practices

Ability to work in a fast paced environment

Knowledge of Food & Beverage Offerings

Adaptability

Positive Attitude

Commitment to Providing a Positive Guest Experience

Commitment to Maintaining a Clean Environment

Conflict Resolution skills

High Volume Service

Interpersonal Skills

Physical Stamina

Ability to Work as Part of a Team

Table Setup/Breakdown

Organizational Skills

Food and Beverage Pairing

Ability to Handle Stressful Situations

Wine, Spirits, and Beer Knowledge

Knowledge of Dining Etiquette

Assisting With Food and Drink Delivery

Ability to Maintain a Positive Attitude

Attention to Detail

Time Management

Bussing and Pre Bussing Tables

Problem Solving

Teamwork

Physical Stamina and Ability to Lift/Carry Up to 50 Pounds

Communication Skills

Customer Engagement

Ability to Work Long Hours and Weekends

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