Front Desk Agent
Full-Time
Fairfield Inn & Suites by Marriott Marion
Marion, IL
A property of: Prominence Hospitality Group
Posted August 7, 2025 by Prominence Hospitality Group
Apply Save Share This Job
Join Prominence Hospitality Group as a Front Desk Agent and Ignite Your Career today!
JOB DETAILS
Compensation: Starting at $16.00 per hour
Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Prominence Hospitality Group, we're looking for a fun, energetic, and detail-oriented Front Desk Agent to be the face of our hotel and ensure every guest has a warm welcome and memorable stay!
Location: Fairfield Inn & Suites by Marriott Marion, 1400 Champions Drive, Marion, IL 62959
Why Choose Prominence Hospitality
IGNITE Your Career - We invest in you with comprehensive training, career growth opportunities, and leadership development.
Competitive Pay & Incentives - We recognize and reward your hard work and dedication.
Work/Life Balance - Enjoy Paid Time Off and employee discounts for you and your loved ones.
Inclusive & Empowering Culture - We celebrate diversity and encourage innovation.
What You'll Do as Front Desk Agent
Warm Welcome: Greet, register, issue room keys, and assist guests with inquiries to ensure an exceptional arrival and departure experience.
Guest Service: Answer and transfer calls promptly and politely, ensuring the highest level of customer service.
Attention to Detail: Monitor lobby and guest areas for cleanliness, maintain accurate front desk records, complete required reports, and process purchase requisitions and invoices.
Positive Energy: Maintain a positive, upbeat attitude and bring a fun, energetic spirit to the team as we work hard and have fun together!
Problem Solving: Listen effectively to understand and resolve guest concerns quickly, both face-to-face and on the phone.
What You'll Bring
Education & Experience: High School diploma or GED required; Bachelor's degree or 2 years of related experience or training preferred.
Skills: Strong organizational and analytical skills, attention to detail, multitasking, and time management.
Technical Abilities: Working knowledge of Microsoft Office and reservation management systems is a plus.
Personality: Positive, upbeat attitude with excellent listening and communication skills.
Why This Role Matters
As a Front Desk Agent, you are the first impression of our hotel, setting the tone for every guest's stay. Your professionalism, warmth, and attention to detail directly impact guest satisfaction and help us shine as a hospitality leader.
Ready to Ignite Your Career?
Full-Time
Fairfield Inn & Suites by Marriott Marion
Marion, IL
A property of: Prominence Hospitality Group
Posted August 7, 2025 by Prominence Hospitality Group
Apply Save Share This Job
Join Prominence Hospitality Group as a Front Desk Agent and Ignite Your Career today!
JOB DETAILS
Compensation: Starting at $16.00 per hour
Are you passionate about creating exceptional guest experiences and eager to advance your hospitality career? At Prominence Hospitality Group, we're looking for a fun, energetic, and detail-oriented Front Desk Agent to be the face of our hotel and ensure every guest has a warm welcome and memorable stay!
Location: Fairfield Inn & Suites by Marriott Marion, 1400 Champions Drive, Marion, IL 62959
Why Choose Prominence Hospitality
IGNITE Your Career - We invest in you with comprehensive training, career growth opportunities, and leadership development.
Competitive Pay & Incentives - We recognize and reward your hard work and dedication.
Work/Life Balance - Enjoy Paid Time Off and employee discounts for you and your loved ones.
Inclusive & Empowering Culture - We celebrate diversity and encourage innovation.
What You'll Do as Front Desk Agent
Warm Welcome: Greet, register, issue room keys, and assist guests with inquiries to ensure an exceptional arrival and departure experience.
Guest Service: Answer and transfer calls promptly and politely, ensuring the highest level of customer service.
Attention to Detail: Monitor lobby and guest areas for cleanliness, maintain accurate front desk records, complete required reports, and process purchase requisitions and invoices.
Positive Energy: Maintain a positive, upbeat attitude and bring a fun, energetic spirit to the team as we work hard and have fun together!
Problem Solving: Listen effectively to understand and resolve guest concerns quickly, both face-to-face and on the phone.
What You'll Bring
Education & Experience: High School diploma or GED required; Bachelor's degree or 2 years of related experience or training preferred.
Skills: Strong organizational and analytical skills, attention to detail, multitasking, and time management.
Technical Abilities: Working knowledge of Microsoft Office and reservation management systems is a plus.
Personality: Positive, upbeat attitude with excellent listening and communication skills.
Why This Role Matters
As a Front Desk Agent, you are the first impression of our hotel, setting the tone for every guest's stay. Your professionalism, warmth, and attention to detail directly impact guest satisfaction and help us shine as a hospitality leader.
Ready to Ignite Your Career?
Job ID: 489099116
Originally Posted on: 8/12/2025
Want to find more Hospitality Service opportunities?
Check out the 249,827 verified Hospitality Service jobs on iHireHospitalityServices
Sign Up for Job Alerts
