Service Manager

  • Cafe Carmellini
  • New York, New York
  • Full Time
Required Years of Experience

2 years

Job Details

Chef Andrew Carmellini is seeking a SERVICE MANAGER to join the team at Ca f e Carmellini located in The Fifth Avenue Hotel.

Cafe Carmellini is the signature restaurant from James Beard Award-winning chef Andrew Carmellini. Here Chef Carmellini marks his return to fine dining, distilling his 30-year New York City career into an extraordinary culinary experience. His stylish food marries Italian and French cooking with a classic New York feel and a modern vibe.

Chef Carmellinis menu draws on many sources of inspiration, from the city he loves to a family history rich with hospitality and a passion for food. (The restaurants name is a nod to the family coffee importing business, which thrived in Tuscany for 120 years.) Some dishes are classics reimagined; others are fresh approaches to dishes he has cooked for many years; still others are new innovations, highlighting the best of each season.

The design of Cafe Carmellini weds the landmark buildings original neoclassical architecture with maximalist style, channeling Old New York elegance and sophistication. Cafe Carmellini offers a welcoming kitchen, an intimate bar, an extraordinary dining room featuring two grand sculptural trees and a carefully curated art collection, and balconies offering tete-a-tete dining experiences with a view of the action.

Ideal candidates possess:
*A minimum of 2 years in Fine Dining Establishments
*1-2 years of progressive experience in the hospitality industry, management experience preferred.
*A warm and gracious outlook, the ability to create stellar guest experiences.
*A professional and polished approach to leadership.
*Positive attitude and strong work ethic with the mentality of a team player.
*The ability to comfortably lead a team in a busy atmosphere.
*Excellent verbal and written communication skills.
*Skilled with OpenTable and MICROS POS, a plus.
*DOH Food Protection certified.

Benefits:
We offer medical, dental, and vision benefits day of hire for full time employees, as well as a 401(k), Paid Time Off, Employee Dining Discount, BRI Commuter Benefits and Referral Reward Program.

Since first partnering in 2009, chef Andrew Carmellini, Josh Pickard and Luke Ostrom have opened a national portfolio of restaurants and culinary services at preeminent hotels, live music venues and major metropolitan sports arenas and airports across New York City, Detroit, Baltimore and Nashville including Locanda Verde, The Dutch, Joes Pub and The Library at The Public, Lafayette, Bar Primi, Leuca, Westlight, Mister Dips, Rec Pier Chop House, The Cannon Room, San Morello, Evening Bar, The Brakeman, Penny Red's, Carne Mare, Cafe Carmellini and The Portrait Bar. The team actively runs food and beverage operations in five hotels, including The Greenwich Hotel, The William Vale, Sagamore Pendry Baltimore, Shinola Hotel, and The Fifth Avenue Hotel. Known for delivering quality experiences and pertinent culinary culture, each place is a distinctly owned, handcrafted labor of love. They've received widespread critical acclaim, recognition on countless Best of lists, a Michelin star, and two coveted James Beard Foundation awards. To learn more, visit nhgnyc.com or AndrewCarmellini.com. The salary pay range for the position is $80,000 - $90,000 annually.

Compensation Details

Compensation: Salary ($80,000.00 - $90,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Required Skills

Experience in Fine Dining Establishments

Strong Leadership Skills

Hospitality industry experience

Ability to Work Under Pressure

Creating Stellar Guest Experiences

Customer Service Orientation

Leadership

Attention to Detail

Positive Attitude

Adaptability in a Fast Paced Environment

Team Player

Conflict Resolution skills

Ability to Lead a Team in a Busy Atmosphere

Time Management Skills

Verbal and written communication skills

Creativity in Menu Development

Knowledge of Open Table and Micros POS

Knowledge of Food Safety Standards

DOH Food Protection Certification

Ability to Train and Mentor Staff

Strong interpersonal skills

Ability to Multitask

Culinary Knowledge

Understanding of Fine Dining Service Standards

Passion for hospitality

Read more

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Job ID: 489111974
Originally Posted on: 8/12/2025

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