Barista/Cashier 25.26

The Food and Beverage department is a team-oriented department focused on providing our guests with excellent customer service and a pleasurable dining experience. The Barista is responsible for preparation and service of all North Fork Bistro food & beverage menu items. Responsibilities include daily set-up and break down of this work area; maintaining it in a neat and sanitary condition. Maintaining the highest standards of menu item preparation following standard recipes to assure consistency of all food and beverages served. Cashiering is another key function of this role. The responsibilities cashiering are to accurately calculate food and beverage sales; to pleasantly interact with guests, answer their questions, as well as assisting with necessary tasks to maintain the smooth operation of the dining area. This position may also work at the Creekside Lodge, North Fork Bistro, Outside BBQ or Locals mid mountain restaurant. Working as a team member and focusing on fulfilling our guest’s needs are the key roles for Food and Beverage.

This job description is intended as a summary of the primary responsibilities of and the qualifications for the position. The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future. We will not ask you to perform a task that is inherently unsafe or that you are not adequately trained to perform. When we do ask for your assistance with any job we expect an enthusiastic and cooperative response.

1. Demonstrate an on-going commitment to delivering excellent customer service. This involves interacting with guests in a courteous manner and being able to answer questions professionally.
2. Accurately handle cash and change transaction. Proper operation of Point of Sales system ensuring accuracy and following policy and procedures. Responsible for balancing cash drawers at the close of each day.
3. Be knowledgeable of menu items and pricing.
4. Prepare coffee, espresso and hot chocolate, and maintain proper stocking levels.
5. Perform and assist with the opening and closing procedures of the department, front line operations, preparations, customer service, merchandising, and presentation.
6. Clean tables and floor clean.
7. Keep service counters clean.
8. Coordinate with other employees to effectively obtain their goals.
9. Must wear a hat with hair tied back.
10. Practice safe food handling procedures of department.
11. Work with snow removal teams on snowy mornings.
12. Other duties as assigned.
13. Obtain and maintain a valid “California Food Handlers Card”

• Prior cash handling and food service experience preferred.
• Basic math skills.
• Ability to learn a computerized P.O.S. system.
• Good organizational skills.
• Must be well groomed and present a good public image.
• Good physical conditioning, including flexibility, strength and endurance, including heavy and awkward lifting to 50lbs.
• Good manual and physical dexterity skills.
• Safety and risk orientated.
• Ability to work both independently and in a team.
• Requires the skills of a host. This involves approaching guests in a courteous manner, inquiring if they have any questions and being able to respond professionally.
• Comply with all departmental and company policies and procedures.
• Responsible use and care of all kitchen and food service equipment

• Provide a positive and helpful attitude towards all our customers and all Dodge Ridge employees.
• Support the Company’s policies and procedures.
• Support the harmony and goodwill of the Company.
• Be an effective team leader and motivator for the department.

Weather conditions and the number of guests play a large role in the work scheduling of Dodge Ridge employees.

When conditions are normal, you may be expected to work 40 up to 48 hours per week, including weekends and holidays. During busy periods, you may be expected to work six (6) days a week.

You must arrange for transportation to work so that you arrive at your designated workstation at the scheduled time. Keep in mind that you will often be required to drive on hilly, snowpacked, and icy road surfaces.

At any time during the ski season, Dodge Ridge employees are often required to perform their tasks in high winds, heavy snowfalls, low visibility, rain, and extremely cold or warm temperatures.

Work is typically performed indoors working directly with resort guests and other resort staff members and it can be noisy. At times, you may be expected to work outside were it can be cold, wet, or humid. There is also the possibility of working around moving objects such as vehicles or snow blowers.

A professional appearance at Dodge Ridge is required. Please wear your name tag and uniform at all times during your scheduled shift. We will provide most of the uniform for you to do your job. However, you will be required to provide some items as part of your job, as listed below. The quality, color, and style of the items must be approved by your manager prior to being worn to work. All hats worn must have the Dodge Ridge logo while on shift.