PM Club Attendant/Restaurant Host l Sheraton Hotel Portland, OR

Must Have Weekend Availability

• Summary of Essential Job Functions

  • Check station before, during and after shift for proper set-up and cleanliness.
  • Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions
  • Record the details of the order from the guests, repeating the order to the guest to check for accuracy.
  • Input the order into the POS system
  • When complete, retrieve order up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.
  • Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
  • Replenish beverages as necessary and check with guests for overall satisfaction.
  • Market and serve upon request any dessert items or specialty coffees.
  • Operate the POS sale procedures to pre-check order and close out the check.
  • Effective communication with the kitchen staff regarding orders/guest needs
  • Clear, bus and reset tables
  • Comply with all PM Hotels cash handling and house bank contract policies and procedures.
  • Present the check to guests promptly.
  • Take pride in the overall look and feel of the hotel assuring cleanliness and conditions of the bar and surroundings are always at their peak
  • Contribute to a fun, energized and comfortable working environment as an active member of the Sheraton team
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job-related duties as assigned.

  Supportive Functions

  • Participate in the heating of, preparation or serving of food
  • Participate in maintaining the cleanliness of the outlet
  • Perform side work duties or special projects

Major Club Attendant Duties

• Set up the Club Lounge for breakfast
• Ensure plates/cubs/utensils are readily available for guests
• Ensure the coffee/tea/hot water containers are fresh and full
• Ensure all breakfast condiments are well stocked and refilled as needed through the morning
• Communicates in a timely manner with the kitchen staff when refills of hot and cold items are needed
• Breakdown after breakfast and ensure the Club Lounge is clean, stocked and ready for the afternoon guests

Required Skills and Abilities

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player..
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
• Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, make drinks, and reach overhead to retrieve stock.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check.
• Ability to stand and work in confined spaces for long periods of time.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.

Required Licenses, Permits or Certifications

• Employee must have or obtain a Oregon Food Handler’s Permit and OLCC prior to beginning employment.