Receptionist

Description:

What you will do

Delivers excellent customer service to incoming customers, visitors, and colleagues.
Ensures all visitors and guests are professionally greeted and connected with their client host.
Answers and manages incoming calls in a professional manner.
Mail scanning services to support all business lines.
Manages the Visitor Management process including check-in, and distribution of Security Access badges.
Serves as a resource for department needs including preparing documents, presentations, printing, scanning, etc.
Serves as a resource and coordinator for on-site meetings and events. (i.e. furniture set up in conference rooms and receiving catering orders for onsite rep)
Works as a contributing team member toward Workplace Services goals.

Education Qualifications

General education, vocational training and/or on-the-job training required

Experience Qualifications

Typically 2+ years experience as a Receptionist, Office Coordinator, Administrative Assistant, or equivalent combination of education and/or related work experience required
Experience in a corporate or professional work environment preferred

Skills and Abilities

Excellent customer service skills
Excellent verbal, written, communication, and interpersonal skills
Ability to communicate and connect with employees at all levels of the organization
Ability to multitask and resume focus after interruptions
Ability to operate standard office equipment, including copiers, printers, scanners, and postage machines
Ability to communicate with co-workers, clients, vendors, and other callers
Ability to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to communicate routine reports and correspondence
Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities
Proficient in Microsoft Office Suite, Microsoft Teams, and email
A demonstrated commitment to high professional ethical standards and a diverse workplace

Travel Requirements

No travel required

Work Environment

Work in clean, pleasant, and comfortable home or office setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
While performing the duties of this job, the employee is constantly required to sit and use hands to operate telephone, type and operate computer and mouse. The employee frequently is required to talk, hear, and bend and twist neck. The employee is occasionally required to stand, move, bend at waist, stoop, crouch, crawl or kneel. The employee may occasionally lift and/or move up to 15 pounds and rarely lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status