Receptionist

What this job involves:

As JLL's Receptionist, you'll be the welcoming face and professional voice of our office, creating exceptional first impressions for clients, visitors, and colleagues. This dynamic role combines front desk excellence with comprehensive facilities coordination, ensuring our workplace operates seamlessly while supporting our team's success. You'll serve as a vital connection point across all levels of our organization, contributing directly to JLL's commitment to delivering outstanding client experiences and maintaining world-class office environments that reflect our industry leadership.

What your day-to-day will look like:

Greet guests, visitors, and employees with professionalism while managing all incoming calls and directing them to appropriate associates

Coordinate package deliveries and manage outgoing mail services including UPS, FedEx, and courier logistics

Maintain conference room reservations, setup, and cleanliness while ensuring audio-visual equipment is properly functioning

Order and organize office and kitchen supplies, performing daily housekeeping duties to maintain a pristine workplace environment
Serve as primary liaison for building services including janitorial, mailroom, copier services, parking, and badging coordination

Assist with scheduling office and building maintenance activities while maintaining current phone directories

Respond to information requests and communicate effectively across all management levels with minimal supervision

Required Qualifications:

High school diploma with 1-2 years of relevant administrative or customer service experience

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic database management

Working knowledge of audio-visual equipment operation and mapping software

Exceptional customer service skills with strong interpersonal and communication abilities

Proven organizational skills with attention to detail and ability to multitask in fast-paced environments

Physical ability to lift up to 25 pounds and perform light facilities maintenance tasks

Professional demeanor with the ability to maintain confidentiality and exercise sound judgment

Preferred Qualifications:

Some college coursework or relevant certifications in administration or facilities management

3+ years of administrative/facilities experience supporting multiple stakeholders in professional environments

Commercial real estate industry knowledge or experience in corporate office settings

Advanced Microsoft Office skills and familiarity with multi-line phone systems

Problem-solving abilities with demonstrated capacity to work independently and prioritize competing demands

Experience coordinating building services and vendor relationships

Knowledge of office equipment maintenance and basic troubleshooting capabilities

Location: Onsite