Housekeeping Supervisor

Description

COMPANY OVERVIEW:

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.

We are growing rapidly and are seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.

Join us and lead with confidence into a bright future!

POSITION SUMMARY:

We're looking for a motivated and experienced Housekeeping Supervisor to lead our team at the Hilton Beachwoods Resorts in Kitty Hawk, NC. This role calls for a strong leader with excellent attention to detail and a dedication to delivering outstanding guest service. You'll oversee and guide the housekeeping team to ensure rooms are guest-ready, cleaning meets the highest quality standards, and all HHS procedures and best practices are followed. You'll also take an active role in training new team members, managing schedules, and delegating tasks to ensure the right coverage at the right time.

RESPONSIBILITIES:

• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
• Inspect and direct team members to ensure room readiness, cleaning quality, and guest service standards are met
• Train new housekeeping team members
• Manage schedules and delegate duties to ensure coverage
• Perform daily inspections and assessments and coach and counsel team members
• Follow all HHS cleaning procedures and best practices
• Provide friendly and kind service to all guests
• Assist team members and management as needed to help the department operate efficiently

Physical Requirements

• Standing, walking, squatting, bending, twisting, kneeling, and reaching continuously throughout a shift
• Pushing and pulling carts or equipment (over 100 lb.) on tile and carpeted floors continuously throughout a shift
• Must handle chemicals including bleach, wax, and disinfectants
• Must be able to operate equipment necessary to perform essential functions of the job

QUALIFICATIONS:

• Must be at least 18 years old
• Communicate effectively in English and work well in a team environment
• Must practice good personal hygiene, be neatly groomed, and be in uniform
• Preferred: Housekeeping or laundry experience (cleaning, environmental services, custodian, janitorial, room attendant, hotel operations, healthcare)

COMPENSATION & BENEFITS:

Hourly Rate: $18

Benefits

• Paid time off
• Health insurance
• Life insurance
• Dental insurance
• Vision insurance
• Short term disability insurance
• 401k

Schedule: Full Time