Breakfast Server

24 Public Square
Cleveland , OH 44113

Job Overview

Hotel Cleveland Autograph Collection is seeking a friendly and professional Full-Time Breakfast Server to join our team. The breakfast server is responsible for greeting and serving guests in accordance with hotel standards, ensuring each guest enjoys an exceptional breakfast experience.

Essential Job Functions

• Greet guests promptly and courteously, taking and serving orders according to the service manual.

• Complete all assigned set-up and side work before and after service.

• Demonstrate menu knowledge and answer any guest questions.

• Operate the electronic cash register/P.O.S. system accurately (where applicable).

• Inspect food before serving to ensure it meets standards for appearance, temperature, and portion size.

• Perform additional job-related duties as assigned by supervisors.

Required Skills & Abilities

• Strong verbal communication skills in English.

• Professional appearance, positive attitude, and the ability to remain composed under pressure.

• Team-oriented mindset with a willingness to assist co-workers as needed.

• Ability to stand and/or walk for prolonged periods.

• Must be able to lift at least 30 lbs.

Performance Standards

Customer Satisfaction:

As a representative of Hotel Cleveland and Crescent Hotels & Resorts, every interaction with guests should reflect professionalism, courtesy, and respect. AM Servers are guest relations ambassadors at all times.

Work Habits:

Maintain hotel standards for appearance, grooming, punctuality, attendance, and work quality. Demonstrate adaptability, problem-solving skills, and a willingness to learn new skills.

Safety & Security:

Follow all hotel safety and security protocols, including proper lifting techniques, safe use of chemicals, key control policies, and immediate reporting of safety hazards or concerns.

About Us

Hotel Cleveland Autograph Collection, part of Crescent Hotels & Resorts, combines historic charm with modern luxury. Our team is dedicated to creating exceptional guest experiences, and we are looking for associates who share our passion for hospitality.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.