Host

0-1 years

Momofuku

Momofuku was founded by chef David Chang in 2004 with the opening of Momofuku Noodle Bar in New York City. Credited with the rise of contemporary Asian-American cuisine by the New York Times and named the most important restaurant in America by Bon Appetit magazine, Momofuku has restaurants in the New York, Los Angeles, and Las Vegas as well as Momofuku Goods, a line of restaurant-grade products for home cooks.

Momofuku Las Vegas

Momofuku Las Vegas is located in The Cosmopolitan of Las Vegas. We offer a variety of dining styles from lunch to late night. Stop by for a quick snack and drink in our Peach Bar, hang at the chefs counter for buns and a bowl of noodles, or share a celebratory family-style meals in our Main Dining Room. Our menu is constantly evolving but continually draws influence from the US, Korea, and Japan.

As the first (and last) point of contact, Momofuku Hosts are friendly and warm, yet professional and exacting. We are looking for well-presented, engaging individuals who will be excited to provide knowledgeable, approachable, efficient, energetic, and thoughtful service while upholding Momofuku standards and values.

Why Momofuku?

At Momofuku, we value our team members and make it a priority to offer competitive compensation packages that encourage longevity with the company and long-term growth. We offer competitive pay and a comprehensive benefits package, including vision/dental/medical, 401k, paid time off, flexible spending account, employee assistance program, and dining discounts, plus more after required wait periods. We encourage our team members to grow and learn, and offer many opportunities for personal and career development.

Responsibilities

Greet all guests entering the restaurant and thank all guests leaving the restaurant
Manage reservation system
Ensure reservations are prioritized and seated in a timely manner
Strive to accommodate walk-in guests whenever possible
Clearly and politely communicate with guests when delays and/or waits occur
Maintain an organized floor by quickly and efficiently seating guests according to company standards
Understand and operate the reservation/seating system
Maintain professional and warm guest communications - inside the restaurant or via phone/email
Recognize key people in the industry, VIP guests and contacts related to the company and follow company protocol related to their visit
Communicate respectfully and clearly with service team and management
Support team members in the completion of their duties to ensure satisfaction of all guests before, during, and after service
Engage management for any guest issue or complaint
Maintain cleanliness and organization at the host stand and front door area
Adhere to Momofuku's Cleaning and sanitation SOPs
Additional service and/or operational tasks as determined by manager
Adhere to grooming and dress code standards
Assist teammates to anticipate all other FOH needs

Required Qualifications

A positive and enthusiastic attitude, as well as a desire to learn, grow, and develop new skills
Excellent communication, organizational, and interpersonal skills
Ability to remain calm under pressure and resolve guest conflict
Willing to accept guidance in a positive manner and implement the direction in a way that is productive for both you and the team
Able to work in a standing/walking position for long periods of time
Ability to demonstrate quick thinking and adaptability in a constantly changing environment

Preferred Qualifications

2+ years of Host, Lead Host, or Maitre D experience in an upscale, high volume restaurant
Ability to navigate the Resy reservation system
Proven experience learning seating charts and escorting guests to their tables
Ability to run host stand with support of leadership, directing other hosts to seat tables and complete other necessary tasks and responsibilities
Ability to train new Hosts in all aspects and responsibilities of the role
A proven track record of dependability and a continuous focus on learning and development

Physical Demands

The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Momofuku reserves the right to add or delete duties and responsibilities at the discretion of Momofuku or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.

Momofuku is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

Compensation: Hourly (Based on Experience) plus tips

Benefits & Perks: Health Insurance, Paid Time Off, 401k, Dining Discounts, Wellness Program

Customer Service Orientation

Teamwork

Team Collaboration

Conflict Resolution

Time Management

Attention to Detail

Problem Solving

Ability to Multitask

Ability to follow instructions

Physical Stamina

Multitasking

Ability to Follow Company Protocols

Professionalism

Supportive Teamwork

Warmth in Guest Interactions

Ability to Handle Guest Complaints

Ability to Handle Feedback

Organizational Skills in a Fast Paced Environment

leadership potential

Ability to Maintain Cleanliness and Organization

Organizational Awareness

Grooming and Personal Presentation

Commitment to Cleanliness and Sanitation

Physical Stamina and Endurance

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