M by The Alinea Group: Host

  • The Alinea Group
  • Chicago, Illinois
  • Full Time
Required Years of Experience

2 years

Job Details

Join us for an extraordinary four-month culinary residency helmed by three-Michelin-starred chef Grant Achatz. Part of The Alinea Group's 20th Anniversary World Tour, this once-in-a-lifetime dining experience fuses European culinary precision with Montana's elemental character, offering locally sourced seasonal menus in a stunning alpine retreat designed by award-winning studio Fettle.

More than diningit's a once-in-a-lifetime experience where thoughtful service meets the untamed spirit of the American West. Big Sky Resort joins an elite global roster alongside Tokyo, Beverly Hills, and Brooklyn, marking a bold new chapter for Montana's evolving cultural landscape.

The Host plays a key role in shaping the guest experience by creating a welcoming and polished first impression. This position requires attention to detail, expert knowledge of nightly reservations, and a genuine passion for hospitality. Hosts are responsible for managing guest flow, responding to inquiries, and facilitating seamless communication between FOH and management. Candidates must be willing to work five days a week (40+ hours per week). Open availability is preferred.

Responsibilities

  • Maintain expert-level knowledge of all reservations, including People of Note (PON), dietary restrictions, and special instructions through daily pre-service meetings
  • Greet and warmly welcome guests upon arrival, ensuring a positive and professional atmosphere at the entrance
  • Recognize and acknowledge returning guests and VIPs
  • Anticipate guest needs and accommodate requests with courtesy and efficiency
  • Organize and maintain secure storage and retrieval of guest items in accordance with policy
  • Relay important guest details and arrival updates to management in real time
  • Create and manage the daily seating plan
  • Support private event operations by preparing menus, table layouts, and run-of-show documents
  • Monitor and respond to communication sent to the Host email account
  • Maintain strong knowledge of food and beverage menus to answer questions accurately
  • Respond to guest concerns with professionalism and care
  • Perform other duties as assigned by supervisor or manager

Qualifications

  • One (1) or more years of experience working as a host or in a related position
  • Strong work ethic and attention to detail
  • Ability to thrive in a fast-paced, chef-driven environment
  • Strong interpersonal and communication skills
  • Collaborative mindset and ability to work well with a team
  • Ability to remain calm and efficient in high-pressure situations
  • Experience with Tock or InDesign is a plus

Physical Requirements:

  • Able to stand for 8+ hours per shift

  • Able to lift, move, or pull up to 35 lbs

  • Able to climb stairs multiple times per shift

  • Able to carry a full tray with either hand

This is a paid position. Big Sky Resort's recruitment team will discuss compensation details.

All full time seasonal team members can enjoy the following benefits:

  • FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
  • Discounted vouchers for skiing at Big Sky Resort for friends and family
  • Discounted ski/snowboard rentals with a free team member lesson
  • 25%-50% off F&B and Retail at all Boyne outlets
  • Eligibility for affordable Team Member Housing
  • Lodging discounts for friends and family
  • Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
  • Wellness Day and Eligibility for PTO
  • Monthly team member events
Compensation Details

Compensation: Unpaid

Required Skills

Customer Service Orientation

Problem Solving Skills

Time Management Skills

Ability to Work Under Pressure

Team Collaboration

Adaptability to Changing Environments

Strong Organizational Skills

Effective Communication Skills

Ability to Multitask

Attention to Guest Experience

Conflict Resolution skills

Proactive Approach to Guest Service

Ability to Learn Quickly

Physical Stamina

Knowledge of Event Planning

Read more

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Job ID: 489460891
Originally Posted on: 8/15/2025

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