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Pool Concierge
The Ben, Autograph Collection
251 North Narcissus Avenue
West Palm Beach, FL 33401
Hotel with 208 Rooms
Managed By Concord Hospitality Enterprises
Full-Time
Description
Now Hiring: Pool Concierge
Location: The Ben, Autograph Collection - West Palm Beach, FL
At The Ben, West Palm Beach's first Autograph Collection Hotel, we believe every guest interaction is an opportunity to create something memorable. As a Pool Concierge, you'll be one of the first and last smiles our guests see during their staysetting the tone for their entire experience. If you're passionate about hospitality, love engaging with others, and have a proactive, caring nature, this role is the perfect fit for you.
What You'll Do
Greet all guests at the pool with a warm, welcoming attitude and a smile.
Assist guests with seating, towels, umbrellas, and poolside amenities.
Maintain a clean, organized, and inviting pool area at all times.
Set up, restock, and break down work areas, following daily cleaning and safety checklists.
Ensure all service equipment is clean, polished, and ready for use.
Communicate with guests clearly and professionally, responding to needs quickly and courteously.
Follow all safety, sanitation, and security policies and procedures.
Assist with additional duties as assigned to support guest satisfaction and team success.
Who You Are
Friendly, approachable, and reliable with strong communication skills.
Attentive to guest needs and proactive in anticipating service opportunities.
Professional in appearance and behavior with a strong sense of responsibility.
Physically able to stand, bend, lift, and walk for extended periods and lift up to 25 lbs.
Comfortable working outdoors in various weather conditions.
Why You'll Love Working With Us
Full-Time Benefits Include:
Competitive pay
Medical, dental, and vision insurance
401(k) program with company match - free money!
7 free hotel room nights per year
Group life insurance equal to your annual salary
Short- and long-term disability options
Verizon Wireless discounts up to 18%
Tuition assistance and discounts through University of Phoenix
Training & Development:
Access hands-on training, online modules, and career path development through Concord's LMS and educational partnershipsbecause your growth matters.
Our Culture - Why Concord?
We are guided by our 5 Cornerstones: Quality, Integrity, Community, Profitability, and FUN. At Concord, our Associate First culture ensures every team member is supported, respected, and valued. We celebrate success, engage our teams, and create an inclusive environment where hospitality careers thrive.
If you're seeking a role where your personality shines, and your care makes a real difference, come join us at The Benwhere every day is Exactly Like Nothing Else.
www.thebenwestpalm.com
We are proud to be an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Posted July 23, 2025
5
The Ben, Autograph Collection
Our Hotel
Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach's great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm's Main Street, and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55' Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 7,800 sq ft of event space.
Toggle navigation
Espanol Francais
Employer Login
Browse Jobs
Post a Job
Log In or Join
Search 8,200 current hospitality jobs
what
where
Pool Concierge
The Ben, Autograph Collection
251 North Narcissus Avenue
West Palm Beach, FL 33401
Hotel with 208 Rooms
Managed By Concord Hospitality Enterprises
Full-Time
Description
Now Hiring: Pool Concierge
Location: The Ben, Autograph Collection - West Palm Beach, FL
At The Ben, West Palm Beach's first Autograph Collection Hotel, we believe every guest interaction is an opportunity to create something memorable. As a Pool Concierge, you'll be one of the first and last smiles our guests see during their staysetting the tone for their entire experience. If you're passionate about hospitality, love engaging with others, and have a proactive, caring nature, this role is the perfect fit for you.
What You'll Do
Greet all guests at the pool with a warm, welcoming attitude and a smile.
Assist guests with seating, towels, umbrellas, and poolside amenities.
Maintain a clean, organized, and inviting pool area at all times.
Set up, restock, and break down work areas, following daily cleaning and safety checklists.
Ensure all service equipment is clean, polished, and ready for use.
Communicate with guests clearly and professionally, responding to needs quickly and courteously.
Follow all safety, sanitation, and security policies and procedures.
Assist with additional duties as assigned to support guest satisfaction and team success.
Who You Are
Friendly, approachable, and reliable with strong communication skills.
Attentive to guest needs and proactive in anticipating service opportunities.
Professional in appearance and behavior with a strong sense of responsibility.
Physically able to stand, bend, lift, and walk for extended periods and lift up to 25 lbs.
Comfortable working outdoors in various weather conditions.
Why You'll Love Working With Us
Full-Time Benefits Include:
Competitive pay
Medical, dental, and vision insurance
401(k) program with company match - free money!
7 free hotel room nights per year
Group life insurance equal to your annual salary
Short- and long-term disability options
Verizon Wireless discounts up to 18%
Tuition assistance and discounts through University of Phoenix
Training & Development:
Access hands-on training, online modules, and career path development through Concord's LMS and educational partnershipsbecause your growth matters.
Our Culture - Why Concord?
We are guided by our 5 Cornerstones: Quality, Integrity, Community, Profitability, and FUN. At Concord, our Associate First culture ensures every team member is supported, respected, and valued. We celebrate success, engage our teams, and create an inclusive environment where hospitality careers thrive.
If you're seeking a role where your personality shines, and your care makes a real difference, come join us at The Benwhere every day is Exactly Like Nothing Else.
www.thebenwestpalm.com
We are proud to be an Equal Opportunity Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Posted July 23, 2025
5
The Ben, Autograph Collection
Our Hotel
Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach's great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm's Main Street, and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55' Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 7,800 sq ft of event space.
Job ID: 489543309
Originally Posted on: 8/15/2025
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