Dining Room Server Columbus State Community College

Customer Service

• Takes meal orders accurately, asking questions when necessary, and repeating the order back to ensure everything is correct.
• Serve guests food in a timely manner and check back with guest to ensure that everything is satisfactory to the guests.
• Presents the check in a timely manner and ensures that payment is taken, and the guests receives their paid receipt.
• Greets and seats guest, helps clear and reset tables, takes reservations, and helps maintain correct information in the Open Table system, if necessary.
• Helps the restaurant staff in achieving exceptional guest service and employee satisfaction results, helping to monitor guests dining experience.

Facility & Operations

• Helps maintain a clean and safe working environment, with continual emphasis on guest service.
• Assists in training new staff in proper execution of the server position.
• Stays continually informed about any upcoming or current events happening in Mitchell Hall.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.