Med Asst Educator (BOH)

Summary

Reports to the Director/Manager. Is responsible for developing a clinical education curriculum for all Employer Services clinical staff as well as clinical training of the clinical staff to include CMA/RMA/CCMA/CCA within all employer services locations. Conducts train the trainer classes, training lead clinical staff to ensure staff are trained to provide quality care. Is responsible for assessing, planning, coordinating, instructing and evaluating staff needs and implementing a training plan. Serves as a resource to staff.

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Provides clinical training of CMA/RMA/CCMA/CCA and any other clinical positions in employer services by conducting training and providing group individual instruction by:

• Develop a successful education program for all employer services clinical staff.
• Facilitating needs analysis for staff to ensure that educational needs are identified and are the focal point for program development and enhancements; also ensuring that desired outcomes are met.
• Planning, designing and coordinating training, education programs and/or instructional materials to meet the customer's needs.
• Designing, preparing, evaluating and updating lesson plans, lectures, tests, materials, programs and courses to meet regulatory agency requirements and changing needs.
• Providing clinical training of CMA/RMA/CCMA/CCA by conducting training and providing group and individual instruction.
• Conducting train the trainer class, training the lead clinical staff who would go back to their sites and skills validate new employees to ensure that the staff is providing quality care.
• Preparing necessary administrative/support materials (such as program schedules, attendance rosters, evaluations and summaries, etc.).
• Monitoring the staff's progress/performance and providing instruction and counseling as necessary; also making appropriate recommendations to the department leadership.
• Serving as an educational resource for various departments, committees, Beacon Health System, Physician groups and referral organizations.
• Obtaining and maintaining certifications necessary to perform DOT testing, TB trainer, BAT, CPR, NIOSH Trainer, and tester for personal protective equipment (i.e., face masks for infection control, etc. or other certifications required by the organization.
• Oversight as administrator/expert for training, (i.e., Department of Transportation Regulated Medical Waste Administrator), Netlearning and other training requirements deemed necessary by department.
• Coordinate with the office coordinator(s) when workflows needs to be updated.

Maintains professional knowledge, skills and competence in areas of responsibility by:

• Maintaining all certifications necessary
• Maintaining professional affiliations as appropriate.
• Reading current professional literature and journals.

Contributes to the overall effectiveness and efficiency of the department by:

• Assisting in the development of educational guidelines and material
• Participating in community activities as requested.
• Completing other job-related assignments and special projects as directed.
• Continuation of CBL education

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime/weekends in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Education and Experience

• The level of knowledge, skills and abilities of a certified MA. At least three years of previous MA experience related to employer services; certification is preferred

Knowledge & Skills

• Demonstrates comprehensive knowledge of current training and techniques, programs, tools and equipment.
• Demonstrates comprehensive knowledge of and competency in performing procedures, assessments, treatments and techniques.
• Demonstrates analytical skills necessary to conduct training needs analysis, design programs, etc.
• Demonstrates ability to teach staff with a variety of educational backgrounds.
• Demonstrates leadership skills necessary to coordinate activities and motivate all levels of staff.
• Demonstrates initiative and high interest in teaching others.
• Demonstrates well-developed interpersonal skills necessary to interface effectively with all levels of staff and to conduct group and individual instruction.
• Demonstrates well-developed communication skills, both verbal and written, necessary to communicate in an articulate and effective manner in front of groups.
• Relates to and provides effective feedback to the learner in a manner that is patient, constructive and enhances self-esteem.

Working Conditions

• Works in a clinical environment requiring frequent travel to various employer service sites.

Physical Demands

• Requires the physical ability and stamina to perform the essential functions of the position.