Host

2 years

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests. Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, youll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities

• Welcome guests to the Cafe
• Manage wait/call list
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitresss name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Answer incoming calls and address customers queries
• Assist wait staff as needed
• Previous work experience as a Host/Hostess or Waiter/Waitress
• Understanding of restaurant etiquette
• Demonstrable customer-service skills
• Excellent communication skills (via phone and in-person)
• Strong organizational skills with the ability to monitor the entire dining and bar area
• Availability to work in shifts as needed
• Good physical condition to walk and stand during an entire shift
• Business attire. Hospitality certification is a plus

Compensation: Hourly ($17.50)

Benefits & Perks: 401k

Customer Service

Ability to Multitask

Organizational Skills

Strong interpersonal skills

People Skills

Attention to Detail

Communication Skills

Time Management Skills

Restaurant Etiquette

Ability to Work Under Pressure

Team Coordination

Team Collaboration

Ability to work in shifts

Knowledge of Food and Beverage Service

Adaptability to Changing Situations

Problem Solving Skills

Customer Focused Mindset

Positive Attitude

Ability to Handle Difficult Situations

Professional Appearance

Ability to follow instructions

Conflict Resolution skills

Teamwork

Communication

Problem Solving

High Volume Service

Multitasking

Professionalism

Telephone Skills

Welcoming Guests

Work In a Fast-Paced Environment

Phone Etiquette

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