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Step Up. Lead Events. Make Every Moment Count.
This role is for someone ready to level upsomeone who thrives on structure, energy, and the opportunity to lead by example. As the Banquet Captain, youll be right in the action, guiding teams through high-impact banquets, live events, and VIP experiences. Youll turn plans into action, support your team, and deliver moments Guests wont forget.
Youll gain leadership experience, earn trust, and grow your skillset in a role built for forward momentum.
What Youll Do
Lead Events + Experiences
- Execute banquet and amphitheater events based on Banquet Event Orders (BEOs)
- Host pre-shift meetings and keep everyone aligned, informed, and ready
- Ensure setups, service, and breakdowns meet Grand standards
Support + Coach the Team
- Guide Associates during eventsset expectations, offer coaching, and build confidence
- Step in where needed and create a positive, performance-focused environment
- Provide performance feedback and help Associates grow their skills
Own the Details
- Manage inventory, monitor cash handling, and control liquor and supplies
- Keep spaces clean, stocked, and ready for the next event
- Track and report key information to the Banquets Manager
Drive Guest Satisfaction
- Solve issues in real time and elevate the Guest experience at every turn
- Maintain smooth communication with the Banquets Manager and other departments
Youll Thrive If You
- Want to grow into higher leadership and learn on the job
- Communicate clearly and know how to rally a team
- Stay calm under pressure and love event-day energy
- Care about doing things right, from table setups to team culture
- Are motivated by structure, trust, and the chance to make your mark
What Youll Get
Growth + Support
- Weekly pay + competitive salary
- Leadership training and mentorship from experienced Managers
- A role that builds toward bigger opportunities
Life + Stability
- Premium medical, dental, and vision insurance
- 401(k) with company match
- Paid parental leave + PTO
- Tuition reimbursement
- Birthday and anniversary gifts
Culture + Clarity
- Clear expectations and goals you can own
- A respectful, energetic work environment
- Seven core values we actually live by: Wisdom, Love, Respect, Truth, Humility, Bravery, and Honesty
What You Bring
- 2+ years of front-of-house food & beverage experience (banquets a plus)
- 3+ years of supervisory or team lead experience
- Bartending experience preferred (training available)
- Alcohol Awareness training within two (2) months.
- Solid communicator and organized multitasker
- Understanding of food, liquor, and safety regulations
- Must be able to secure license from Gaming Regulatory Authority (GRA)
- Responsible for following all relevant Detailed Gaming Regulations (DGRs)
- Mille Lacs Band Member and American Indian preference will be exercised in the hiring process.
Physical Requirements and Work Environment
- Flexibility to work evenings, weekends, and holidays as required by Guest needs or event schedules.
- Will involve standing/walking for extended periods and lifting during events.
#FB2
Source: Casino Careers