Front Desk Agent for Element - Branson, MO

Front Desk Agent - Element Branson

Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.

Start Your Journey with Midas Hospitality:

Midas Hospitality is seeking a dynamic Front Desk Agent to join our team at the Element Hotel located in Branson, MO.

Are you ready? The first new-construction hotel in Branson in over 15 years, is set to open late October 2025 in a prime location off the 76 strip next to White Water!

The Marriott "Element by Westin" is now hiring to begin training by September 1st. We are looking for people who LOVE people and have an "Above and Beyond" approach to serving others! If that's you, we want you on our team for this "once in a lifetime" experience of opening a new hotel!

What You Will Be Doing:

• Check-in/check-out hotel guests in a friendly and professional manner.
• Issue room keys, provide information on hotel services and room location.
• Process all transactions, posts and reports according to established procedures.
• Up-sell rooms where possible to maximize hotel revenue.
• Answer phones in a prompt and courteous manner.
• Respond to guest requests and concerns, referring to management as needed.
• Book guest reservations, process cancellations, and revisions.
• Promote teamwork and quality service, coordinating with other departments.
• Ability to be cross-trained to bartend is a plus.

The Ideal Candidate:

• Front desk/guest service experience preferred but not required for the right candidate.
• Ability to promote teamwork and quality service, coordinating with other departments.
• Experience in a customer service industry is required

About Us:

From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality, we make room for people's dreams. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.

As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.

Please visit our website for more information: www.midashospitality.com

We offer a range of benefits including, but not limited to:

• Growth and development tools and access to learning
• Robust PTO policies
• Medical/Dental/Vision Coverage
• 401k matching
• Employee Assistance Program
• Discounted products and services

Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.