Host/Hostess

2 years

About 53
53 introduces an elevated blend of Asian cuisine with a contemporary edge in a chic lifestyle setting. Featuring an exquisite marriage of Asian flavors and unique dishes, 53 is a New York restaurant conceived by the Founder Ahmass Fakahany and team behind highly-acclaimed NYC favorites, Marea and Ai Fiori.

The menu is spearheaded by acclaimed Singapore-born Chef Akmal Anuar, who began his culinary journey in his parents hawker stand in Singapore, led one of Pellegrino Worlds 50 Best Restaurants (Asias No. 1) and created some of the top contemporary Asian restaurants in Dubai.

Designed by ICRAVE in the heart of Midtown at 53 W 53rd St., the three-story space features a beautiful modern dining room, bustling by day and glowing by night, as well as an intimate private dining experience all underneath MoMAs new extended wing. In the spirit of this iconic location, the globally renowned Friedrich Petzel Gallery is collaborating in a curatorial partnership to showcase an exciting rotating installation art program throughout the restaurant.

We are looking for passionate & dedicated Hosts/Hostesses to join the team. Be a part of this truly unique restaurant and work alongside hospitality pioneers, positive team members, engaging leadership in an inclusive, safe and nurturing environment.

Host/Hostess Responsibilities include:

• Greet upon arrival and interact with guests in a professional, warm and courteous manner and develop guest relationships
• Navigate reservations platform and client database proficiently
• Exhibit knowledge of 53s menus, culinary style and concept, reservations policies, operating hours, and other facts about the restaurants and be able to address common guest inquiries
• Handle various guest interactions, including but not limited to reservations, confirmation calls, guest reservation requests, and pick-up/delivery requests
• Maintain clean dining room and restaurant and adhere to all health and safety standards

Host/Hostess Requirements include:

• Substantive host and reservationist experience preferred, preferably in a Michelin Star Restaurant or Luxury Hotel.
• Genuine passion for restaurant hospitality and service
• Energetic and friendly personality, with strong willingness and ability to work as part of a cohesive team and to support colleagues regardless of role, and a positive communication style
• Ability to multi-task and perform in high-volume, high-intensity restaurant
• Physical requirements include: ability to handle and carry trays, smallware, equipment, or other items up to 35lbs, and to stand, walk up and down stairs, and exert well-paced mobility for extended period of time
• Flexible schedule and open availability (full-time) to meet business needs

At Altamarea Group, we are committed to creating a supportive and professionally rewarding work environment for all of our team members. We are also pleased to offer the following benefits for our employees:

• Comprehensive Medical, Dental, and Vision Benefits with wide range of coverage options for families (30 days from date of hire)
• Paid Time Off (progressive with tenure)
• Career Development and Growth Opportunities
• Employee Dining Discount at All Altamarea Group Restaurants
• 401(k) Plan (one year from date of hire)

Altamarea Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws

Compensation: Hourly ($19.00 - $25.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Customer Service

Strong interpersonal skills

Customer Service Orientation

Proficient in Navigating Reservations Platforms and Client Databases

Knowledge of Reservations Platforms and Client Databases

Ability to Work Under Pressure

Strong Communication Skills

Team Collaboration

Knowledgeable About Restaurant Menus, Culinary Styles, and Concepts

Adaptability to Changing Environments

Ability to Address Common Guest Inquiries

Time Management Skills

Proficiency in Reservations Platform

Problem Solving Skills

Ability to Build Guest Relationships

Experience in High Volume, High Intensity Restaurant Environments

Willingness to Support Team Members

High Volume Service

Cultural Awareness and Sensitivity

Ability to Maintain Cleanliness and Adhere to Health and Safety Standards

Ability to Learn Quickly

Able to Handle Various Guest Interactions

Physical Ability to Handle Trays, Smallware, Equipment Up to 35lbs

Commitment to Health and Safety Standards

Knowledge of Restaurant Menus, Culinary Style, and Concept

Ability to build rapport with guests

Ability to Stand, Walk up and Down Stairs, and Exert Well Paced Mobility for Extended Periods of Time

Willingness to Take Initiative

Maintaining Cleanliness and Adherence to Health and Safety Standards

Flexibility in Schedule and Open Availability

Knowledge of Restaurant Menus and Culinary Styles

Experience in Host and Reservationist Roles Preferred

Ability to Handle Guest Interactions Professionally

Positive Communication Style

Passion for Restaurant Hospitality and Service

Ability to Work as Part of a Cohesive Team

Conflict Resolution

Experience in a Michelin Star Restaurant or Luxury Hotel (Preferred)

Energetic and friendly personality

Adherence to Health and Safety Standards

Ability to Work as Part of a Team and Support Colleagues

Excellent Customer Service Skills

Able to Multitask in a High Volume Restaurant Setting

Experience as a Host or Reservationist

Physical Ability to Handle Trays, Smallware, and Equipment Up to 35lbs

Reservation Management Platforms

Passion for Restaurant Hospitality

Ability to Work in a High Volume Environment

Ability to Work as Part of a Team

Fine Dining Service

Ability to Multitask

Ability to Multi Task in a High Volume Environment

Communication

Physical Ability to Handle Trays and Equipment Up to 35lbs

Physical Stamina to Handle Trays and Equipment

Teamwork

Flexible schedule availability

Telephone Skills

Work In a Fast-Paced Environment

Multitasking

Professionalism

Positive Attitude

People Skills

Attention to Detail

Standing for Long Periods of Time

Organizational Skills

Welcoming Guests

Work Well Under Pressure

Guest Interaction

Guest Reception

Food Safety Knowledge

Events Management

Guest Service

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