Host

Required Years of Experience

2 years

Job Details Hotel Chelsea is now hiring Hosts for Caf e Chelsea at the Hotel Chelsea. We are looking for experienced hospitality professionals to join our team. We are currently focused on candidates wtih full-time availability and a minimum of 2 years experience in fine dining restaurants, cocktail bars, hotels, or equivalent.

What We Offer

We offer a competitive wage, alongside a 401(k) retirement plan, PTO, and a full medical, dental, and vision insurance package.

About This Role

Hosts are responsible for providing warm hospitality to guests, managing reservations and walk-in diners, helping to facilitate the flow of service throughout the night, and maintain a general command of the food and beverage menu. Hosts will work to provide impeccable hospitality to each of our clients, working specifically with each individual need to curate the best experience possible.

Specific job duties include, but are not limited to:

• Greets guests and directs them to tables
• Takes walk in reservations, figuring out the best way to seat guests
• Sends walk ins to the bar or maintains a waitlist when necessary
• Constantly communicates table status with guests
• Coordinates large party reservations, private dining requests, or special circumstances with management

What You Bring

• Minimum of 2+ years front of house experience in fine dining restaurants, cocktail bars, hotels, or equivalent
• A positive attitude and passion for providing exceptional hospitality service
• A strong working knowledge of various reservations software
• Flexible work schedules: the ability to work night, weekends, holidays, as business permits
• The ability to lift, carry, push, or pull heavy objects, up to 30lbs
• Kneel, bend, or stoop, ascend or descend stairs; be on feet for extended periods of time

SHG Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation Details

Compensation: Hourly ($20.00 - $23.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Required Skills

2+ Years' Front of House Experience in Fine Dining Restaurants, Cocktail Bars, Hotels, or Equivalent

Customer Service

Positive Attitude and Passion for Providing Exceptional Hospitality Service

Problem Solving Skills

Communication Skills

Strong Working Knowledge of Various Reservations Software

Problem Solving

Flexible Work Schedules: Ability to Work Nights, Weekends, Holidays

Teamwork

Ability to Lift, Carry, Push, or Pull Heavy Objects Up to 30lbs

Time Management

Kneeling, Bending, Stooping, Ascending or Descending Stairs, Standing for Extended Periods of Time

Attention to Detail

Adaptability

Multitasking

Organizational Skills

Conflict Resolution

Interpersonal Skills

Ability to Work Under Pressure

Cultural Awareness

Flexibility

leadership potential

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