Assistant Server

0-1 years

The Server Assistant with F&B 575 at Aman New York maintains all dining room environment and equipment, assists server s , anticipates guests needs and addresses them accordingl y .

This position has an hourly rate of $16.50 + Tips.

KEY RESPONSIBILITIES

• Check assigned station before, during and after shift for proper set up and c leanliness .

• Responsible for the completion of designated side work checklists (both opening an d

closing) .

• Responsible for keeping the dining room floors free of debris and spilled liquids.

• Bus tables and re-se t tables for the next guest. Pick-up clean linen for service and

d rop off soiled linen for washing to determined area.

• Always provide excellent service to all our guests .

• Assist g uest s courteously and efficiently.

• Maintain the cleanliness of the dining room and station at all times.

• Keep chairs and banquettes clean and clear of debris.

• Handle customer requests in a timely manner .

• Set up side station with sugar bowls, water pitche r s, bread, and butter etc . a s

established in the side work sheet.

• Ensure all silver ware is polished and spotless.

• Follow the cleaning program for the restaurant established in the side work sheet.

• Upkeep and clear tables between courses throughout the meal .

• Delivery of food from kitchen to guests tables, including tray service .

• Assist in setting up tables according to floor plan.

• Anticipate guest needs, as to where guests will never have to ask for anything.

• Attend all food and beverage training classes when requested .

• W ish every guest a warm farewell and thank them for coming.

• Must be aware at all times what type of water each guest in their station is drinking.

• Make coffee, tea, and hot beverages for guests.

• Place all to go food in appropriate containers .

• Attend daily pre-meal /communication meeting.

• Attend monthly department meeting.

• Communicat e with all server s and server assistants in a professional manner.

• All other responsibilities assigned by Management.

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Reading, writing and oral proficiency in the English language.

• Willing to work a flexible schedule and holidays.

• Be a self-motivator and motivator of others.

• Work in a safe, prudent, and organized manner .

• Have good knowledge of food and beverage preparations.

• Be able to relate to all levels of guests and management.

• Have the ability to handle multiple tasks at one time.

• Have excellent communication and organization skills.

• Maintain a clean and healthy personal hygiene and grooming.

• Be able to consistently delight and satisfy our guest.

• Have the ability to handle guest requests in a detailed manner.

• TIPS and ServSafe Certified .

• Must be comfortable with exposure to the elements, as some duties may require outdoor work or exposure to varying weather conditions.

• Ability to carry, push, and pull heavy loads up to 50 lbs ; standing, bending and lifting will be required .

• Ability to stand for extended periods of time .

Compensation: Hourly ($16.50) plus tips

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Commuter Benefits, Dining Discounts

Customer Service Orientation

Attention to Detail

Teamwork

Time Management

Problem Solving Skills

Adaptability

Physical Stamina

Interpersonal Skills

Conflict Resolution

Initiative

Organizational Skills

Ability to Work Under Pressure

Positive Attitude

Conflict Resolution skills

Flexibility

Ability to follow instructions

Multitasking Ability

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