Server

Required Years of Experience

2 years

Job Details ABOUT US: The h.wood Group is a Los Angeles based lifestyle and hospitality company with establishments and events across the United States and Europe. We are committed to providing a warm, inviting, and uniquely lavish experience for our diverse clientele. Our company is built on integrity, creating the worlds best restaurants, nightlife, and events. ROLE SUMMARY: Opening this Fall, Delilah Dallas is seeking experienced and hospitality-driven Servers to play a vital role in delivering a memorable and personalized dining experience. Servers are responsible for providing knowledgeable, efficient, and attentive service in a high-volume, fine dining setting. The ideal candidate will have prior experience in a similar environment, demonstrate a collaborative and solutions-oriented mindset, and contribute to a positive, hospitality-driven atmosphere. Open availability is preferred. We will begin interviewing during the last week of July. RESPONSIBILITIES:

• Guide guests through all phases of their experience at the restaurant.
• Clearly and proficiently inform customers of Chefs specials, menu changes and additions, and answer any questions.
• Take food and beverage orders, suggestively selling specific menu items.
• Oversee table maintenance and coordinate table service with fellow team members.
• Work alongside bussers to clear and reset tables and maintain service stations stocked with silverware, glassware, share plates, condiments, sugar, coffee, tea, etc.
• Respond to guests needs with a proactive approach.
• Maintain a clean and sanitized work environment.
• Maintain appropriate inventory and proper condition of equipment and operating supplies.
• Communicate with management, and all other service staff regarding all customer needs, comments, or incidents.
• Follow all procedures and policies set forth by the company, division, and Health Department.
• Attend daily pre-shift meetings to review what is expected of service before the shift starts.
• Performs all opening and closing duties as assigned.

REQUIREMENTS:

• Must have a Certified Food Handlers Card.
• Must be 21+ years of age.
• Must be authorized to work in the United States.
• Basic understanding of beer, wine, and spirits is preferred.
• Must have excellent time management skills.
• Must be able to maintain a professional demeanor in a fast-paced environment.
• Must be reliable, responsible, and trustworthy.
• Must have high energy, great communication skills, and be able to work as part of a team.
• Must be able to stand during entire shift, often up to 8 hours with frequent bending, squatting, and lifting plates, boxes, and objects up to 30lbs.
• Must have attention to detail and willingness to deliver exceptional customer service.

PERKS:

• Dental and Vision insurance with company contribution offered the first of the month after 60 days of employment.
• Company Dining Discount

Compensation Details

Compensation: Hourly (Based on Experience) plus tips

Benefits & Perks: Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

Required Skills

Ability to Work in a High Volume Environment

Customer Service Orientation

Teamwork

Adaptability

Problem Solving Skills

Multitasking

Interpersonal Skills

Conflict Resolution

Organizational Skills

Physical Stamina

Ability to follow procedures

Time Management

Attention to Cleanliness and Hygiene

Sales Skills

Ability to Handle Feedback

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