Drop/Count Team Member (Part-Time)

JOB DESCRIPTION

Position Title: Drop/Count Team Member

Department: Drop/Count

Employment Classification: Non-exempt

Position Summary/General Description:

A Drop/Count Team Member exchanges and collects all slot machine bill validator (BV) boxes, transports them to the soft count room and counts/records the currency, coins, currency tickets, and chips from all slot machine BV and table games boxes.

Expectations:

• Adhere to Laguna Development Corporation (LDC) Core Values, Policies & Procedures.
• Act as a role model within and outside the casino.
• Maintain a positive and respectful attitude toward customers and co-workers.
• Consistently reports to work on time prepared to perform duties of position.

Essential Duties and Responsibilities:

• Exhibit speed, accuracy and confidentiality in the completion of all drop/count activities including but not limited to: removing full BV’s and inserting empty BV’s for all slot machines, transporting boxes to count room, sort/count currency, coins, currency tickets, and chips from the full BV/table games boxes identifying the contents of each individual box, preparing detailed and accurate drop/count verification reports to be submitted to the main bank and revenue audit departments.
• Adhere to departmental policies and procedures, safety rules and health regulations, and Pueblo of Laguna Gaming Control Board/Tribal Gaming Regulatory Authority rules and regulations.
• Assist with training, take and follow direction from others.

• Maintain, clean and operate currency counting equipment and all other equipment each day.
• Maintain casino cash receipts, reporting requirements, basic knowledge in accounting functions, and complex mathematical skills.
• Build relationships and loyalty with guests through sincere and meaningful interactions (e.g., learn guests’ names and preferences; connect with them individually and professionally; smile; make eye contact and verbally greet guests).
• Be a team player (e.g., work toward team goals and foster a collaborative and positive work environment; put the team first; assist coworkers; treat all coworkers with kindness, courtesy and respect; never engage in negativity; maintain openness to coaching, learning and improving; receptive to change and willingness to embrace challenges with team-spirit).
• Develop a thorough knowledge of services, room locations, amenities, surroundings (e.g., gift shop, restaurants, theater, etc.), providing accurate directions, and information for guest inquiries about promotions and special events.
• At all times maintain a courteous, positive and professional working relationship with all LDC personnel and the general public (e.g., coworkers, clients and vendors).
• Work under pressure; maintain regular and punctual attendance including working odd and unusual hours, weekends and holidays.
• Report suspicious activity to the lead/supervisor, security, and surveillance departments.
• Request supervisor assistance when necessary.
• Attend required meetings and training.
• Complete all drop/count duties according to established standards in allocated time frame.
• Perform additional duties and responsibilities as necessary or assigned.

Education & Experience:

• High School diploma or GED Certification preferred.
• Must have one (1) year experience in drop/count or relevant work experience.

Licensing & Certification:

• None.

Computer Equipment, Software, Machinery:

• Proficient with Microsoft Office (Word, Excel, PowerPoint, etc.).
• Experience operating counting equipment (e.g., money sorters, counters, and ten 10 key calculator).
• Proficient with basic office equipment (e.g., computer, copy/fax machine, printers).
• Use of hand tools (e.g., screwdriver, pliers, etc.).

Essential Physical Requirements:

• The job requires the ability to bend over, crawl, crouch/stoop, hear, kneel, reach overhead, stand, talk, turn/twist, walk, see and repetitively use hands 51-100% of the time and the ability to balance/climb 25-50% of the time.

• The job requires the ability to push/pull 1-50+ lbs. and carry, lift, slide/transfer 1-25 lbs. 51-100% of the time.
• The job requires the ability to carry, lift, slide/transfer 25-50 lbs. 25-50% of the time.

Essential Mental Demands:

• The job requires the ability to problem solve, organize, interpret data, read, write, and use basic math skills 51-100% of the time.
• The job requires the ability to make decisions and plan 25-50% of the time.

Supervisory Responsibilities:

• None.

Work Environment (inside/outside):

• The job is performed indoors, in confined areas with exposure to hot temperatures, loud noises, dust and occasional exposure to cold temperatures and fumes.

Other Requirements:

• Obtain and maintain a gaming license through the Pueblo of Laguna’s Gaming Control Board.
• Must pass a pre-employment alcohol/drug screen.