YOUR MISSION (The Job Description)
The Banquet Porter will play an important role in the execution of the set-up, breakdown, maintenance and cleanliness of meeting and venue spaces pertaining to the Banquet Event Orders. The teammate will be working cohesively with sales & catering, and other departments, to maintain a strong client relationship. Ensuring that all banquet event specifications are executed, making for a successful meeting or event experience for the guests and attendees.
THE NITTY-GRITTY (The Essential Job Duties)
(The following statements are intended as general illustrations of the work in this class and are not all-inclusive for specific positions).
- Arrive for shift on time and in proper uniform
- Receive duties/responsibilities as described in pre-shift
- Review BEOs and Master Sheets with the Banquet Set-up Manager and/or Banquet Lead Porter
- Must have clear knowledge of all set-ups to include, but not limited to, Hollow Square, Banquet Rounds, Conference, and Theater Style
- Move and store all furniture and equipment needed for setting up and tearing down banquet functions
- Accurately perform all set-up needs in meeting and venue locations
- Set rooms with banquet furniture, including, but not limited to, tables, chairs, food stations, bars, banquet props, staging, podiums, and dance floors
- Set linen/skirting on tables according to service standards
- Assist in the movement of boxes or freight to and from guest rooms, loading docks, meeting spaces, venue locations, and storage areas
- Refresh and maintain all meeting rooms, to include, but not limited to, refreshing water stations, removing service ware, changing linen, and trash removal
- Maintain cleanliness and organization of all work and storage areas throughout shift, to include, but not limited to, dusting, vacuuming, sweeping, and mopping of floors and proper trash removal
- Properly operate and maintain all equipment, to include, but not limited to, vacuums, sweepers, equipment carts, and pallet jacks
- Maintain and properly follow all safety precautions when moving or storing airwalls
- Responsible for storeroom cleanliness, organization, and inventory of banquet equipment
- Perform all duties in accordance with department SOPs
- Check with management prior to leaving at the end of the shift
- Attend required training sessions offered by Virgin Hotels Las Vegas
- Perform the duties described in compliance with local laws and regulations
- Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee's department
- Consult internal control procedures and policy manuals for guidance
- Report illegal activity to Security or the appropriate levels of management
- Perform other duties as assigned
WHAT IT TAKES (The Qualities We Look For)
- Knowledge of health and safety rules in a kitchen
- A team player with good communication skills
- Patient with an ability to stay positive under pressure
- Strong organizational skills
MUST HAVE'S
- Current, legal, and unrestricted ability to work in the United States
- High school or equivalent education required
- Food Service Handler Card that is currently valid for a minimum of at least 6 months
- Preferred: 1-2 years' experience in a full-service restaurant or lounge
- Ability to work a flexible schedule
WOULD BE NICE TO HAVE'S
- Must enjoy being around and working with people
- Comply with all safety and health department procedures as well as all state and federal laws
- Maintain a neat, clean, and well-groomed appearance
- Adhere to hotel policies including but not limited to attendance, safety, and behavior
THE WORKING CONDITIONS
Must have ability to:
- Operate in a working environment that is subject to varying levels of cold, heat, sound, light, and vibration
- Work on ladders, step stools, and any other equipment required to perform the assigned tasks
- Inspect all work performed
- Lift and move equipment up to 75 pounds, and move loads of up to 100 pounds
- Stand for prolonged periods of time, effectively and efficiently move throughout work area. Proper footwear is required
- Work in a fast-paced, busy, and somewhat stressful environment
- Work indoors and outdoors and be exposed to various environmental factors. Proper protection is provided
- Follow directions and complete tasks with minimal supervision
- Utilize the English language, both oral and written
- Review and comprehend necessary documentation
- Communicate effectively in a positive/upbeat fashion with guests and co-workers alike
- Maintain a professional, neat, and well-groomed appearance, adhering to Virgin Hotels Las Vegas and departmental standards
VALUABLE TRAITS
- 50% logical / 50% creative / 100% AWESOME
- Enjoy working with a team and alone as the situation dictates
- Adaptive, Flexible!
- Embody "great attitude"
- Unwavering integrity and endless work ethic
- Appreciate constructive feedback, as well as graciously providing the same
- Tenacious and self-motivated
This is not an exhaustive list of duties, responsibilities, and conditions.
*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*