Food and Beverage Manager

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences. Join us for this incredible opportunity to be a key member of Hyatt Hotels, a company that continuously earns a spot on Fortune's 100 Best Companies to Work For year after year!

As a Hyatt Regency Baytown colleague, you will enjoy the following benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Dental, and Vision Insurance with only a 30-day waiting period!
• 401K with company match
• Free parking
• Generous Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Discounts at various retailers -Apple, AT&T, Verizon, Headspace, and many more

Job Description

Hyatt Regency Baytown - Houston is seeking a dynamic and service-driven Food and Beverage Manager to join our leadership team. As a Department Head-level leader, this role supports the daily operations and strategic execution of all hotel Banquet functions, F&B outlets, including our restaurants, lounge, and market. This individual will report directly to the Director of Operations and will play a key role in maintaining Hyatt's high service standards, enhancing guest experiences, and fostering team development.

Responsibilities Include -

• Implement and maintain F&B sales/marketing programs

• Direct and oversee the development of employees.

• Hire, train, empower, coach, and counsel, and performance

• Direct the implementation of the payroll, reports, forecasts, inventory, and budget for food and beverage operations

• Coordinate food and beverage operations with other hotel departments to ensure efficient guest service

• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality

• Ability to ensure thorough communication and understanding with guests and other departments by reviewing Banquet Event Orders. Responsible for the appropriate and timely setup of all functions and meetings while maintaining standards of food, beverage, and meeting specifications

• Responsible for ensuring coordination and execution of all events with Culinary, Sales, and Events

• Responsible for maintaining a high-energy, positive, professional appearance

• Responsible for developing innovative and creative decor for the Banquet function space

• Performing daily walk-throughs in the banquet department and all function spaces

• Ability to develop ideas for special events and holiday functions

• Implement procedures to increase guest and associate satisfaction

• Maintaining Hyatt's standards of service and ensuring their implementation

• 3-4 years or more of progressive hotel Food and Beverage experience

• Service oriented style with professional presentation skills

• Full-time management Position that requires full flexibility, including the ability to work weekends and holidays, and a varied schedule

• Proven leadership skills

• Hotel experience and a thorough understanding of all levels of banquet service

• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service, and ability to improve the bottom line

• Clear and concise written and verbal communication skills

• Must be proficient in Microsoft Word and Excel

• Must have excellent organizational, interpersonal, and administrative skills

• Experience implementing new F&B concepts

Our Vales: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.