Waiter / Waitress

3 years

Job Title: Waiter/Waitress

Company: Mamajuana Cafe Restaurant and Lounge

Location: 1000 Frankford ave Philadelphia PA, 19125

Overview: Mamajuana Cafe Restaurant and Lounge, a bustling and vibrant establishment known for its delicious cuisine and lively atmosphere, is hiring enthusiastic and customer-focused Waiters/Waitresses to join our team. If you have a passion for hospitality and providing exceptional service, we want to hear from you!

Responsibilities:

1. Greet and seat guests in a friendly and welcoming manner.
2. Present menus, take orders, and answer questions about menu items.
3. Serve food and beverages promptly and accurately.
4. Monitor table cleanliness and ensure a neat and organized dining area.
5. Anticipate and fulfill guests' needs, providing recommendations and personalized service.
6. Collaborate with kitchen and bar staff to ensure smooth service and order accuracy.
7. Handle guest inquiries, feedback, and complaints professionally and promptly.
8. Upsell menu items and promote specials and promotions effectively.
9. Follow all health, safety, and sanitation guidelines.

Qualifications:

• Previous experience as a waiter/waitress required (3+ years minimum).
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Strong attention to detail and a positive attitude.
• Willingness to learn and take direction from supervisors.
• Availability to work evenings, weekends, and holidays as needed.

Benefits:

• Competitive hourly wage plus tips.
• Flexible scheduling options.
• Employee discounts on meals and beverages.
• Opportunities for advancement and growth within the company.
• Fun and supportive work environment.

How to Apply: If you are passionate about hospitality and delivering exceptional service, we invite you to join our team at Mamajuana Cafe Restaurant and Lounge! Please email your resume and a brief cover letter to [email protected] with the subject line "Waiter/Waitress Application - Mamajuana Cafe." We look forward to hearing from enthusiastic candidates who share our commitment to providing an unforgettable dining experience for our guests.

Compensation: Hourly (Based on Experience) plus tips

Benefits & Perks: Dining Discounts

Customer Service Orientation

Customer Service

Team Collaboration

Food Safety Knowledge

Problem Solving Skills

High Volume Service

Time Management

Teamwork

Adaptability

Can Lift Up to 50 Lbs

Sales Skills

Positive Attitude

Conflict Resolution

Communication

Organizational Skills

Service Procedures

Attention to Guest Experience

Attention to Detail

Ability to Handle Feedback

Fine Dining Service

Initiative

Food and Beverage Pairing

Creativity in Upselling

Work In a Fast-Paced Environment

People Skills

Ability to Work Under Pressure

Professionalism

Flexibility in scheduling

Work Well Under Pressure

Safety and Sanitation

Food and Wine Knowledge

Table Service

TIPS Certified

Beverage Service

Hospitality Driven

Team Player

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