Event Busser - Tao Restaurant Las Vegas

POSITION SUMMARY:

• Assists Floor & Cocktail Servers in steps of guest service, and resets tables in a speedy, professional, and effective manner.

• Interacts with the dining room/lounge guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate the needs of the guests.

• Maintain the general cleanliness and orderliness of the tables.

• Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, servers, managers, and chefs.

• Deliver, fill, and re-fill water, as requested by guests and/or directed by servers.

• Clears and resets tables, and cleans table area, including banquettes, during service.

• Helps ensure guest satisfaction through active participation in service.

• Maintain general cleanliness of stations and the entire venue.

• Complies with Department of Health and company sanitation standards.

• Properly sets-up floor and side stations, performs side-work and other opening/closing procedures as directed by management, including:

  • Responsible for making sure all tables and chairs/banquettes are clean and free of debris

  • Sets tables with proper settings

  • Wipes down chairs, tables, and banquettes

  • Stocks side-stations with prescribed supplies

  • Performs opening side-work as prescribed

  • Performs closing side-work as prescribed

• Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts).

• Reports all breakage, and damage of equipment or furniture immediately to management.

• Attends and participates in daily pre-service meetings.

• Attends and participates in any training sessions or departmental meetings.

• Learn by listening, observing other team members, and sharing knowledge while leading by example.

• Portrays a positive and professional attitude.

• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.

• Works as part of a team and provides help and support to all fellow team members.

• Assist and/ or complete additional tasks as assigned.

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue busser training

EDUCATION/WORKING KNOWLEDGE:

• Previous hospitality experience.

• Previous busser experience.

• Previous Experience in a high-volume restaurant/nightclub/lounge.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

• Ability to write and verbally communicate

• Must have good positive energy throughout the day

• Must be able to print legibly for team members, management, and guests to read

• Must be able to kneel, bend, and stand for extended periods of time

• Must be able to move quickly

• Must be able to push and lift up to 50 lbs.

• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Exposure to cleaning materials

• Exposure to hot kitchen elements or cleaning materials.

• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

• Maintain a professional, neat, and well-groomed appearance adhering to Company standards

• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

• Ability to maintain confidentiality

• Ability to handle a fast-paced, busy, and somewhat stressful environment