Sous Chef - Delta Hotels by Marriott Fargo, ND

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently seeking an exceptional Sous Chef for the Delta Hotels by Marriott in Fargo, ND .

Our team members don’t just come to work; they join a mission focused on becoming an extraordinary lodging company. In doing so, they are accepted and encouraged to grow, have fun, and develop lifelong skills. If you want to build relationships, explore your untapped talents, and make a difference every day, we encourage you to apply!

As the Sous Chef, you will be responsible for the overall success of daily kitchen operations. Demonstrate your culinary skills by actively performing tasks while leading the staff and managing all food-related functions. Focus on continually improving guest and employee satisfaction while adhering to the operating budget. Supervise all kitchen areas to ensure a consistently high-quality product is produced. You will also be responsible for guiding and developing staff, including direct reports. Additionally, it is essential to ensure that sanitation and food safety standards are met.

Ensuring Culinary Standards and Responsibilities:

• Manages kitchen shift operations, ensuring compliance with all Food & Beverage policies, standards, and procedures.
• Estimates daily production needs on a weekly basis and communicates these needs to kitchen personnel each day.
• Assists the Executive Chef with all kitchen operations and food preparation.
• Prepares and cooks a variety of foods, both regularly and for special guests or functions.
• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.
• Assists in determining how food should be presented and creates decorative food displays.
• Maintains standards for purchasing, receiving, and food storage.
• Ensures compliance with food handling and sanitation standards.
• Performs all duties of kitchen managers and staff as necessary.
• Recognizes superior quality in products, presentations, and flavors.
• Ensures compliance with all relevant laws and regulations.
• Follows proper handling procedures and maintains the correct temperatures for all food products.
• Operates and maintains all departmental equipment, reporting any malfunctions.
• Checks the quality of raw and cooked food products to ensure that standards are met.
• Attends and participates in all pertinent meetings.

Lead Kitchen Operations:

• Supervises and coordinates the activities of cooks and staff engaged in food preparation.
• Leads shifts while personally preparing food items and fulfilling requests based on required specifications.
• Utilizes interpersonal and communication skills to lead, influence, and motivate others; advocates for sound financial and business decision-making; demonstrates honesty and integrity; and leads by example.
• Encourages and fosters mutual trust, respect, and cooperation among team members.
• Acts as a role model to demonstrate appropriate behaviors.
• Maintains the productivity levels of employees.
• Ensures that employees understand expectations and job parameters.
• Establishes and maintains open, collaborative relationships with employees, ensuring that they do the same within the team.
• Ensures that property policies are administered fairly and consistently.
• Communicates performance expectations in accordance with the job descriptions for each position.
• Recognizes successful performance and achieves desired results.
• Trains employees in safety procedures.
• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Ensuring Exceptional Customer Service

• Provides services that are above and beyond for customer satisfaction and retention.
• Manages day-to-day operations, ensuring the quality, standards, and expectations of the customers are met or exceeded on a daily basis.
• Sets a positive example for guest relations.
• Empowers employees to provide excellent customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.

Hotel Equities is committed to providing the best for our guests, and it all starts with offering the best for our employees. That’s why we provide a competitive compensation and benefits package for our team members who work 30 or more hours per week, which includes:

Overview of our Amazing Benefits:

• Medical, Dental, and Vision Insurance
• Vacation and Holiday Pay
• Same-Day Pay Available
• Employee Assistance Programs
• Opportunities for Career Growth and Manager Training Programs
• Reduced Room Rates Across Our Portfolio
• Third-Party Perks (such as Movie Tickets, Attractions, and More)
• 401(k) Plan with Company Match
• Employee Discounts
• Flexible Scheduling Options
• Other Voluntary Benefits (Life Insurance, Accident Insurance, etc.)