Barista Lead - Starbucks

Job Description

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.

UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.

Housing & Food Services (HFS) has an outstanding opportunity for a Barista Lead (Food Service Worker 2/NE S WFSE Campuswide) - Starbucks to join their team.

Housing & Food Services supports over 10,000 student residents and operates 40+ dining locations on campus. With a team of over 1,200 staff and students, HFS is dedicated to enhancing student life through teamwork and excellent service.

In Housing & Food Services, our DEI statement reads: HFS will become an organization that prioritizes inclusive workplace communities, centered on belonging and opportunity for all staff. All HFS staff must accept responsibility to identify and interrupt biases, privilege, barriers, and power dynamics. We challenge ourselves to engage in open dialogue, active listening, and empathic learning.

POSITION PURPOSE

Prepare and serve food and beverages in a Starbucks licensed store on the UW campus.

Responsibilities:

Customer Service Orientation

• Delivers Starbucks branded customer service by consistently evaluating the environment for cues

• Delivers prompt service and quality beverages and products

• Engages and educates customers about coffee-related topics

Teamwork

• Lead employees in food preparation, serving and/or dishwashing

• At the beginning of the shift, assign Food Service Workers 1 and student staff to meet service needs for the shift

• Regularly assign, instruct and check the work of others

• Contributes to a positive team environment through cooperation and collaboration with coworkers

• Builds effective working relationships to accomplish store tasks and goals

• Maintains a clean and organized workspace so staff can locate resources and product as needed

• Maintains a calm demeanor during periods of high volume or unusual events to set a positive example for the team

Coffee, Espresso & Specialty Beverage Preparation

• Prepares and serves quality beverages, whole bean and food products consistently for all customers

• Monitors the preparation of beverages to ensure that Starbucks standards for quality, portioning and consistency are followed, making corrections as needed

• Troubleshoots equipment issues with espresso machine, grinder, and other related equipment

• Performs bar duties and bar back when needed

Cashier/Point of Sale Operation

• Follows operational policies and procedures for cash handling and safety and security

• Operates point of sale systems, keying in sales, taking payments and making change

• Processes loyalty card transaction, including redemption of rewards

Bar Back

• Gathers customer pastry and food orders and package according to Starbucks specifications

• Prepares hot foods to customer order and packages according to Starbucks specifications

• Monitors the supply of foods ready for display/heating according to Starbucks specifications

Stocking, Storage and Receiving

• Completes order/inventory sheets to ensure adequate supply of items necessary for operation

• Stocks food and beverage display areas according to current Starbucks specifications

• Receives ordered materials, check purchase receipts and invoices; returns damaged goods

• Stores merchandise received and rotates stock in refrigerators, freezers or storage rooms according to food handling guidelines and current Starbucks requirements

• Monitors and handles prepared foods according to Starbucks instructions and for compliance with Washington State health code regulations, including taking and recording food temperatures before the food leaves the production area

• Maintains compliance with state and institution policies regarding receipt, issuance and inventory of supplies, materials and equipment

Cleanliness and Safety

• Follows Starbucks guidelines for maintenance of cleanliness and sanitation standards.

• Closes down and participates in the cleaning of the store and setting up the facility for the next shift

• Inspects food service equipment to determine proper care, use and operation; reports malfunctions

• Reports operational and safety problems to store leadership promptly

CBORD

• Take inventory counts using tally sheets from CBORD FSS system.

• Use recipes and production sheets from CBORD FSS to execute food preparation.

Additional Duties

• Maintains regular and consistent attendance and punctuality

• Performs related duties as assigned

MINIMUM QUALIFICATIONS

Possession of, or eligible to obtain a Washington State Food Worker Card within two weeks of employment AND one year of experience preparing and serving food and beverage.

Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

CONDITIONS OF EMPLOYMENT

• A satisfactory outcome from the employment verification and reference check processes

Compensation, Benefits and Position Details

Pay Range Minimum:

$44,256.00 annual

Pay Range Maximum:

$50,916.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is proud to be an affirmative action and equal opportunity employer ( . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at ... or ... .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law ( .

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.