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Job ID: 340668370

Job Description
Job Details Job Location : The Residence at Melrose Station - Melrose, MA Position Type : Full-Time/Part-Time Salary Range : Undisclosed

Essential Functions, Duties and Responsibilities:

  • Provide a high level of customer service and promote a restaurant style dining atmosphere.
  • Work closely with the Culinary Services Director and/or Executive Director to keep residents satisfied with food and dining programs.
  • Set tables in accordance to LCB standards.
  • Serve residents and guests beverages as requested.
  • Review daily menu with residents.
  • Takes and delivers accurate meal orders to residents and guests.
  • Remove used or soiled plates, utensils, glasses, linen from the dining room as needed.
  • Assist with preparation and execution of dining enhancement programs.
  • Adhere to Quality Enhancement standards and standard food safety practices.
  • Assist with preparation and execution of special events, banquets, and theme meals.
  • When applicable acquaint new residents with menus, seating, and dining options and hours.
  • Clean and sanitize carpet, tables, chairs, condiment containers, and equipment used in the dining room.
  • Communicate resident likes and dislikes to food service director and/or dining room manager for menu planning purposes and resident satisfaction.
  • Create a strong sense of team work and cooperation among all staff.
  • Attend pre-meal stand up held for all dining and kitchen staff.

Job Qualifications:

  • Knowledge, Skills and Abilities:
    • The ability to respond calmly to emergency situations is essential.
    • Strong organization and time management skills
    • The ability to communicate in English both orally and in writing is essential.
    • Focused and dedicated to provide excellent customer service
    • Able to handle multiple jobs and priorities
  • Education: Less than High School education
  • Physical Demands:
    • Finger and hand dexterity to handle and manipulate instruments and equipment.
    • Visual and auditory acuity.
    • Must be able to lift a minimum of fifteen (25) lbs. and be able to carry objects.
    • Must be able to push and pull carts, and continuously walk, sit and stand.
    • Must be able to turn, crouch, kneel, stoop, bend below waist, and reach above shoulder height as tasks dictate.
    • Must use good body mechanics.
    • Must be able to type and use a computer.
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