Reservation Clerk Jobs in Melrose, MA
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Event & Travel Coordinator Work from Anywhere
- Boston, MA (6 miles from Melrose, MA)
- 3 hours ago
- Boston, MA (6 miles from Melrose, MA)
- 3 hours ago
Event & Travel Coordinator - Work from Anywhere image 1 of 2 compensation: $30,000-$70,000 Love to Travel? Want to Get Paid for It? We're seeking outgoing, travel-loving individuals to join our...
Housing Reservation Specialist: Sunday-Thursday 2 PM-10:30PM Boston Children's Hospital
- Brookline, MA (10 miles from Melrose, MA)
- 18 days ago
- Brookline, MA (10 miles from Melrose, MA)
- 18 days ago
At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Housing Reservation Specialist: Sunday-Thursday 2 PM-10:30PM
- Brookline, MA (10 miles from Melrose, MA)
- 19 days ago
- Brookline, MA (10 miles from Melrose, MA)
- 19 days ago
At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Housing Reservation Specialist- 100% in person Boston Children's Hospital
- Brookline, MA (10 miles from Melrose, MA)
- 19 days ago
- Brookline, MA (10 miles from Melrose, MA)
- 19 days ago
At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Housing Reservation Specialist: Sunday-Thursday 2 PM-10:30PM
- Boston, MA (6 miles from Melrose, MA)
- 19 days ago
- Boston, MA (6 miles from Melrose, MA)
- 19 days ago
At Boston Childrens Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Housing Reservation Specialist- 100% in person
- Brookline, MA (10 miles from Melrose, MA)
- 20 days ago
- Brookline, MA (10 miles from Melrose, MA)
- 20 days ago
At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Housing Reservation Specialist- 100% in person
- Boston, MA (6 miles from Melrose, MA)
- 20 days ago
- Boston, MA (6 miles from Melrose, MA)
- 20 days ago
At Boston Childrens Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Guest Services Coordinator Dunkin and Baskin-Robbins
- Boston, MA (6 miles from Melrose, MA)
- 30+ days ago
- Boston, MA (6 miles from Melrose, MA)
- 30+ days ago
If you have ever wondered what life is like when you work for the Dunkin' brand, imagine there's free coffee, donuts, and ice cream every day at the Boston Support Center in Canton, MA. We also...
- Boston, MA (6 miles from Melrose, MA)
- 45+ days ago
- Boston, MA (6 miles from Melrose, MA)
- 45+ days ago
SUMMARY : Reporting to the Guest Services Manager, the Guest Services Coordinator is responsible for supervising and scheduling Guest Services Associates (GSAs) to ensure exceptional customer service...
- Boston, MA (6 miles from Melrose, MA)
- 45+ days ago
- Boston, MA (6 miles from Melrose, MA)
- 45+ days ago
home while still growing a career Travel enthusiasts excited to help others experience the world Individuals seeking a fresh start with meaningful, flexible work Anyone who thrives in a high-energy, service-oriented...
Remote WorkDemographic Data for Melrose, MA
Moving to Melrose, MA? Find some basic demographic data about Melrose, MA below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Melrose, MA
Highest Education Level
Reservation Clerks in Melrose, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Bathroom Remodeling
- Front of House
- Guest Service
- Aloha POS
- Show Hosting
- Service-Oriented
- Switchboard Operation
- Catering
- Courteous
- New Employee Orientation
- Housekeeping
- Front Office
- Long-Term Disability
- Complaint Resolution
- Wellness
- Cashier Skills
- Reception
- Reimbursement
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Microsoft Outlook
- Events
- Telephone Skills
- Verbal Communication
- Typing
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- Problem Solving
- Regulations
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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