Reservation Clerk Jobs in Massachusetts
A Reservation Clerk in the hospitality service industry is responsible for accepting, managing, and processing all reservation requests for guests in hotels, resorts, or airlines. They handle inquiries regarding services offered, provide detailed information about availability, rates, and facilities, and ensure that all bookings are recorded accurately and efficiently. They also often interact directly with guests to address inquiries, concerns, or complaints. Furthermore, they collaborate with other departments to ensure rooms are prepared upon guest arrival, and payment procedures are handled seamlessly. They play an essential role in guaranteeing excellent customer service and smooth operations within the hospitality business.
Reservation Clerks should have excellent customer service skills, attention to detail, and strong organizational capabilities. They must be proficient in using booking and reservation software, as well as basic office tools like spreadsheets and email. Good communication and interpersonal skills are of paramount importance in this role. Knowledge of multiple languages can be a significant advantage for interacting with international guests. Prior experience in a customer-facing role is beneficial, and while there are no strict educational requirements, a high school diploma is usually required, and a degree in hospitality or tourism can be helpful. Previous job roles may include hotel receptionist, customer service representative, or front desk associate.
Housing Reservation Specialist: Sunday-Thursday 2 PM-10:30PM Boston Children's Hospital
- Brookline, MA
- 6 days ago
- Brookline, MA
- 6 days ago
At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Housing Reservation Specialist: Sunday-Thursday 2 PM-10:30PM
- Brookline, MA
- 6 days ago
- Brookline, MA
- 6 days ago
At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Housing Reservation Specialist- 100% in person Boston Children's Hospital
- Brookline, MA
- 7 days ago
- Brookline, MA
- 7 days ago
At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Housing Reservation Specialist: Sunday-Thursday 2 PM-10:30PM
- Boston, MA
- 7 days ago
- Boston, MA
- 7 days ago
At Boston Childrens Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
At Boston Childrens Hospital, the quality of our care and our inclusive hospital working environment lies in the diversity of our people. With patients from local communities and 160 countries...
Travel Coordinator Boston, Massachusetts | Permanent | $ 26 - $ 27 per hour July 14, 2025 | Job ID: A1421537HP_... Job Summary Our solutions team here at Beacon Hill Staffing Group is seeking a...
Hospitality Specialist (Kitchen and Dining Staff)
- Springfield, MA
- 23 days ago
- Springfield, MA
- 23 days ago
Hospitality Specialist (Kitchen and Dining Staff) VIABILITY, INC - 3.3 Springfield, MA Job Details Full-time $23.84 an hour 11 hours ago Benefits 403(b) matching Health savings account AD&D...
If you have ever wondered what life is like when you work for the Dunkin' brand, imagine there's free coffee, donuts, and ice cream every day at the Boston Support Center in Canton, MA. We also...
SUMMARY : Reporting to the Guest Services Manager, the Guest Services Coordinator is responsible for supervising and scheduling Guest Services Associates (GSAs) to ensure exceptional customer service...
home while still growing a career Travel enthusiasts excited to help others experience the world Individuals seeking a fresh start with meaningful, flexible work Anyone who thrives in a high-energy, service-oriented...
Remote WorkDemographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Reservation Clerk Online Courses and Training Opportunities
Salary for Reservation Clerk Jobs in Massachusetts
Highest Education Level
Reservation Clerks in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Reservation Clerk position
- Bathroom Remodeling
- Guest Service
- Loyalty Marketing
- Service-Oriented
- Show Hosting
- Switchboard Operation
- Catering
- Courteous
- New Employee Orientation
- Genetics
- Fitness
- Front Office
- Long-Term Disability
- Quality Control Inspection
- Complaint Resolution
- Wellness
- Cashier Skills
- Reimbursement
- Reception
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Auditing
- Customer Relations
- Microsoft Outlook
- Events
- Typing
- Telephone Skills
- Verbal Communication
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- Regulations
- Problem Solving
- Sales
- Microsoft Office
- Microsoft Excel
- Time Management
- Microsoft Word
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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