Host Jobs in Massachusetts
In the Hospitality Service industry, a Host is essentially the first point of contact for guests and ensures their dining experience starts on a positive note. They are responsible for welcoming and seating guests, managing reservations, dealing with queries and complaints, and monitoring the flow of guests on the dining floor to ensure the smooth operation. They are also responsible for communicating with the kitchen staff to keep the service efficient. They typically have an outgoing personality, strong communication skills, and the ability to handle stressful situations with grace.
Before becoming a Host, an individual may have held roles such as a Waiter or Waitress, gaining firsthand experience in customer service and understanding the operations of a dining establishment. Another possible role is that of a Receptionist in a hotel or similar establishment, where skills like dealing with diverse customers, managing bookings, and coordinating with other staff are relevant. Some hosts may also have worked as a Customer Service Representative, developing their communication and problem-solving skills. Depending on the establishment's requirements, Hosts may need certifications like the ServSafe Food Handler certificate or a similar food-service license.
Supervise staffing levels to ensure that guest services, operational needs, and financial objectives are met and work to continuously improve GSS scores....
Resolves member concerns in a courteous and timely manner and escalates issues to management when necessary....
Retail Loss Prevention Customer Service Associate II Dedham MA
- Dedham, MA
- 1 hour ago
- Dedham, MA
- 1 hour ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The Host/Hostess is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating and delivering guests needs....
We are looking to add a Guest Service Associate/Cashier (GSA) to our family....
At Four Seasons, we ensure that your employee experience is just as rewarding as our guest experience The Role We are seeking Hosts who are dedicated to providing exceptional quality and service to...
A commitment to providing outstanding guest services and enhancing guest relations. Join our team as a Host/Host and contribute to creating memorable dining experiences for our guests!...
Northeast Business Dynamics Customer Service Associate Sign in to apply Boston, MA Sign in to apply We're hiring full-time Customer Service Associates to join our telecommunications sales and...
Guest Service Ambassador, Food and Nutrition R37788
- Springfield, MA
- 1 day ago
- Springfield, MA
- 1 day ago
The Guest Service Ambassador (GSA) facilitates patient meal and snack selections, assembles and delivers patient meals in an established timeframe with an emphasis on customer service....
At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...
Qualities of awesome Canes Customer Service Associate: Team player Excellent communicator Happy, Courteous and Enthusiastic Hard working and attentive Responsible and dependable Authentic and genuine...
. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Minimum Education: N/A Preferred Education: High School or GED Minimum Experience: N/A Preferred Experience: 3-6 months retail or guest service restaurant Preferred Licenses/ Certifications and Skills...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
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Salary for Host Jobs in Massachusetts
Highest Education Level
Hosts in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Host position
- Talent Development
- Store Management
- Hotel Management
- Reading
- Payment Processing
- Military Background
- Asset Protection
- Facility Management
- Store Operations
- Dusting
- Room Service
- Casual Dining
- Buffet
- Front of House
- Guest Service
- Food and Beverage Management
- Menu Planning
- Soup Making
- Catering
- Courteous
- First In, First Out
- Housekeeping
- Complaint Resolution
- Wellness
- Cashier Skills
- Painting
- Merchandising
- Energetic
- Inventory Control
- Reimbursement
- Customer Satisfaction
- Event Planning
- Inbound/Outbound Calling
- Friendliness
- Retail
- High School Diploma
- Math
- Education Experience
- Events
- Writing Skills
- Telephone Skills
- Interpersonal Skills
- Inventory Management
- Filing
- Policy Development
- Multitasking
- English
- Regulations
- Problem Solving
- Teamwork
- Sales
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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