Concierge Jobs in Massachusetts
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Concierge Security in Somerville, Part-Time Weekends 2nd Shift & Overnight
- Northeast Security, Inc.
- MA
- moments ago
- MA
- moments ago
Positive phone demeanor and superior written and verbal communication skills are essential Must have a service-oriented mindset and be capable of making every guest feel valued Ensure timely notification...
In Person Part Timebelieve in and uphold the philosophy of the facility Position Responsibilities: Greet residents and guests Answers all incoming calls to the front desk and relays the calls to the appropriate party courteously...
In PersonWe're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues...
In PersonMembership Concierge Part Time Closer
- Life Time Fitness
- Bridgewater, MA
- 1 day ago
- Bridgewater, MA
- 1 day ago
Position Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
In Person Part TimePosition Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement....
In PersonPosition Summary The Pool Concierge delivers the highest quality customer service to all members and guests accessing the outdoor pool through professional greetings, account maintenance, and knowledge...
In PersonPosition Summary The Membership Concierge I delivers the highest quality customer service to all members and guests....
In Person Part TimeAdditionally, the Tennis Concierge supports the service department by performing complex racquet stringing and customizations....
In Person- Brightview Senior Living, LLC
- North Andover, MA
- 2 days ago
- North Andover, MA
- 2 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview? Discover the Brightview Senior Living Difference! 1....
In PersonAs a Client Concierge, you'll play a crucial role in ensuring that every pet owner's experience is exceptional throughout their process....
In PersonThe Delaney at The Vale is recruiting for a hospitality focused Lead Concierge....
In Person Full TimeJob Description The Concierge offers a positive first impression to all who enter the community, provides an overview of community information to those inquiries in support of sales and marketing efforts...
In Person Part TimeOpener Welcome Center Concierge - Haverhill YMCA
- YMCA OF THE NORTH SHORE INC
- Haverhill, MA
- 6 days ago
- Haverhill, MA
- 6 days ago
Opener Welcome Center Concierge - Haverhill YMCA Haverhill YMCA - Haverhill, MA 01830 Apply Overview Salary Range $15.00 - $16.00 Hourly Position Type Part Time Job Shift Opening Apply Description If...
In PersonOpener Welcome Center Concierge - Haverh
- YMCA of the North Shore
- Haverhill, MA
- 7 days ago
- Haverhill, MA
- 7 days ago
Description If you are an energetic and social individual who thrives in a fast-paced environment, this may be the role for you! The Haverhill YMCA is seeking a motivated and friendly individual...
In PersonLoading job Concierge Second Shift Part Time Location: BOSTON, MA, United States Date Posted: May 18, 2026 Share: Description Planned Companies -Concierge - Job Description Friday & Saturday 3pm-11pm...
In Person Part TimeDemographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs in Massachusetts
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Medical Assistant Certified
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
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