Concierge

  • Springhouse - a HumanGood community Expired
  • Boston, Massachusetts
  • Full Time

This job ad was removed 2 days ago.

Job Description


The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. In this position you would share information in person or on the telephone, perform general clerical and light administrative duties. You would be expected to ensure that residents' privacy, rights and safety is maintained at all times.

A day in the life may include:

  • Greeting residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages
  • Providing an overview of community information to those inquiries in support of the marketing and sales efforts
  • Assisting with resident services such as transportation, mail and deliveries and the coordination of visitors.

To be successful in the role, you would have:

  • Prior customer service experience
  • Prior clerical/administrative work experience
  • Computer skills such as using Microsoft suite and desktop publishing software, using Internet applications, faxing, copying etc.
  • High school diploma or equivalent
  • Availability that may include evenings, weekends & holidays

What's in it for you?

As one of the largest nonprofit owner/operator of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU .

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and Full time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

  • 20 days of paid time off, plus 7 company holidays (increases with years of service)
  • 401(k) with up to 4% employer match and no waiting on funds to vest
  • Health, Dental and Vision Plans- start the 1st of the month following your start date
  • $25 per line Cell Phone Plan
  • Tuition Reimbursement
  • 5 star employer-paid employee assistance program
  • Find additional benefits here: www.HGcareers.org

Part-Time/Per Diem Team Members:

  • Matching 401(k)
  • Tuition Reimbursement
  • $25 per line Cell Phone Plan

We are looking for Temporary to Full Time position. Currently looking for Sunday 3p-11p, Monday 11a-5p, Tuesday 9a-5p, Wednesday 9a-5p, Thursday 9a-5p. Subject to change for the right team member

Skills Required
  • Outlook
  • MS WORD
  • MS Excel
Behaviors Required
  • Team Player: Works well as a member of a group
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations Preferred
  • Job Security: Inspired to perform well by the knowledge that your job is safe
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. In this position you would share information in person or on the telephone, perform general clerical and light administrative duties. You would be expected to ensure that residents' privacy, rights and safety is maintained at all times.

A day in the life may include:

  • Greeting residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages
  • Providing an overview of community information to those inquiries in support of the marketing and sales efforts
  • Assisting with resident services such as transportation, mail and deliveries and the coordination of visitors.

To be successful in the role, you would have:

  • Prior customer service experience
  • Prior clerical/administrative work experience
  • Computer skills such as using Microsoft suite and desktop publishing software, using Internet applications, faxing, copying etc.
  • High school diploma or equivalent
  • Availability that may include evenings, weekends & holidays

What's in it for you?

As one of the largest nonprofit owner/operator of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU .

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and Full time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

  • 20 days of paid time off, plus 7 company holidays (increases with years of service)
  • 401(k) with up to 4% employer match and no waiting on funds to vest
  • Health, Dental and Vision Plans- start the 1st of the month following your start date
  • $25 per line Cell Phone Plan
  • Tuition Reimbursement
  • 5 star employer-paid employee assistance program
  • Find additional benefits here: www.HGcareers.org

Part-Time/Per Diem Team Members:

  • Matching 401(k)
  • Tuition Reimbursement
  • $25 per line Cell Phone Plan

We are looking for Temporary to Full Time position. Currently looking for Sunday 3p-11p, Monday 11a-5p, Tuesday 9a-5p, Wednesday 9a-5p, Thursday 9a-5p. Subject to change for the right team member

Skills Required
  • Outlook
  • MS WORD
  • MS Excel
Behaviors Required
  • Team Player: Works well as a member of a group
  • Enthusiastic: Shows intense and eager enjoyment and interest
  • Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Motivations Preferred
  • Job Security: Inspired to perform well by the knowledge that your job is safe
  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job ID: 486917617
Originally Posted on: 7/26/2025

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