Member Concierge - Haverhill YMCA
- YMCA of the North Shore
- Haverhill, Massachusetts
- Part Time
Member Concierge - Haverhill YMCA
YMCA of the North Shore
$15.00 Hourly
United States, Massachusetts, Haverhill
81 Winter Street (Show on map)
Jul 31, 2025
Job Details
Job Location
Haverhill YMCA - Haverhill, MA
Position Type
Part Time
Salary Range
$15.00 Hourly
Job Shift
Opening
Description
If you are an energetic and social individual who thrives in a fast-paced environment, this may be the role for you!
The HaverhillYMCAis seeking a motivated and friendly individual for apart-time positionat theMember Services Welcome Center.In this role, you will play an important part in offering friendly, caring support to members and guests, helping them connect to our many membership and program offerings, answering questions, providing tours, and updating membership information.
As a Member Services Team Member, you will:
Provide excellent service to members, guests, and program participants, both in-person and on the phone, to contribute to member retention.
Interview prospective members and give tours of the facility, while promoting YMCA memberships.
Build strong relationships with members and help them connect to the YMCA's diverse programs and services.
Handle membership concerns professionally and inform the supervisor of any unresolved issues.
Apply YMCA policies and procedures related to member services.
Monitor locker rooms when required and respond to emergencies as necessary.
What We're Looking For:
To excel in this role, you should have excellent communication skills, a passion for customer service, and the ability to work in a highly relational, fast-paced environment. We are looking for someone who is motivated, positive and committed to helping members achieve their health and wellness goals.
If you're ready to make a positive impact while being part of a mission-driven organization, we'd love to hear from you!
Why Work for the Y:
At the YMCA, you're more than just an employee-you're part of a community that is committed to making a difference.
Free YMCA membershipand discounts on programs.
Paid training and professional development.
Opportunities for career advancement within our seven YMCA locations.
A retirement fund with a company contribution.
Qualifications
Must be at least 18years of age
Excellent interpersonal and problem-solving skills.
Ability to connect with people of diverse backgrounds.
Previous customer service, sales, or related experience.
Basic knowledge of computers
Bilingual is a plus
Opening shifts at 5:15 am Monday-Friday
The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation,gender identity, age, disability, or veteran's status.
YMCA of the North Shore
$15.00 Hourly
United States, Massachusetts, Haverhill
81 Winter Street (Show on map)
Jul 31, 2025
Job Details
Job Location
Haverhill YMCA - Haverhill, MA
Position Type
Part Time
Salary Range
$15.00 Hourly
Job Shift
Opening
Description
If you are an energetic and social individual who thrives in a fast-paced environment, this may be the role for you!
The HaverhillYMCAis seeking a motivated and friendly individual for apart-time positionat theMember Services Welcome Center.In this role, you will play an important part in offering friendly, caring support to members and guests, helping them connect to our many membership and program offerings, answering questions, providing tours, and updating membership information.
As a Member Services Team Member, you will:
Provide excellent service to members, guests, and program participants, both in-person and on the phone, to contribute to member retention.
Interview prospective members and give tours of the facility, while promoting YMCA memberships.
Build strong relationships with members and help them connect to the YMCA's diverse programs and services.
Handle membership concerns professionally and inform the supervisor of any unresolved issues.
Apply YMCA policies and procedures related to member services.
Monitor locker rooms when required and respond to emergencies as necessary.
What We're Looking For:
To excel in this role, you should have excellent communication skills, a passion for customer service, and the ability to work in a highly relational, fast-paced environment. We are looking for someone who is motivated, positive and committed to helping members achieve their health and wellness goals.
If you're ready to make a positive impact while being part of a mission-driven organization, we'd love to hear from you!
Why Work for the Y:
At the YMCA, you're more than just an employee-you're part of a community that is committed to making a difference.
Free YMCA membershipand discounts on programs.
Paid training and professional development.
Opportunities for career advancement within our seven YMCA locations.
A retirement fund with a company contribution.
Qualifications
Must be at least 18years of age
Excellent interpersonal and problem-solving skills.
Ability to connect with people of diverse backgrounds.
Previous customer service, sales, or related experience.
Basic knowledge of computers
Bilingual is a plus
Opening shifts at 5:15 am Monday-Friday
The YMCA is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, protected genetic information, national origin, ancestry, sex, sexual orientation,gender identity, age, disability, or veteran's status.
Job ID: 487976737
Originally Posted on: 8/3/2025
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