Front Desk Attendant Jobs in Massachusetts
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
Responsibilities Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department. Retrieves...
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...
JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative...
Part Time Receptionist for Healing Arts Desk
- Stockbridge, MA
- 2 hours ago
- Stockbridge, MA
- 2 hours ago
Job Details Job Location: 57 INTERLAKEN RD - STOCKBRIDGE, MA Salary Range: $17.00 Hourly Description OSITION SUMMARY The Receptionist for the Healing Arts Department provides a warm and welcoming...
Joining the Benchmark Senior Living team means putting your passion to work. Associates thrive in a supportive, diverse, and skilled team that is committed to caring and dedicated service. With...
Homewood Suites by Hilton -Boston/Canton-50 Royall Street, Canton, MA 02021 We are currently looking for a Front Desk Agent to join our Team! Our Homewood Suites in Canton has 98 spacious suites...
Job Description: Dave & Busters is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or...
Overview The Guest Services Representative will engage with the guest in a variety of job functions....
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and...
RECEPTIONIST/ADMINISTRATIVE ASSISTANT Staffing Now Peabody
- Peabody, MA
- 19 hours ago
- Peabody, MA
- 19 hours ago
RECEPTIONIST/ADMINISTRATIVE ASSISTANT Staffing Now Peabody, MA (Onsite) Contract to Hire Job Details Receptionist/Administrative Assistant temporary to hire position located in Peabody. Duties:...
Receptionist Part-Time - 20 hours per week Salary Range: $17-$24 Your experience matters: At Valley Springs Behavioral Hospital, we are committed to empowering and supporting a diverse and...
Temporary Receptionist Schedule: MondayFriday, 8:00 AM 5:00 PM Type: Temporary (ASAP coverage for unexpected leave) Start Date: Immediate upon offer acceptance Role Summary: We are seeking a...
As a Zuma Receptionist, you provide a warm welcome ensuring a smooth transition into the dining experience. This position requires exceptional communication skills, a friendly demeanor, and the...
Practice Medical Receptionist **Requisition Number:** 10051 **Location:** CHA Cambridge Hospital **Work Days:** 9-5:30, 8:30-5 when needed **Category:** Clerical and Administrative Support...
Employment Type: Part time Shift: Evening Shift Description: Friday and Saturday: 3pm- 11pm What Perks and Benefits Can You Look Forward to? Day-1 Benefits Opportunity to get paid daily - through...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Massachusetts
Highest Education Level
Front Desk Attendants in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Discretion
- Private Branch Exchange
- Collect Copays
- Clerical Support
- Office Management
- Sorting Mail
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Front Office
- Wellness
- Complaint Resolution
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- Retail
- High School Diploma
- Customer Relations
- Events
- Typing
- Telephone Skills
- Flexibility
- Inventory Management
- Data Entry
- Filing
- Policy Development
- Multitasking
- English
- Microsoft Office
- Problem Solving
- Teamwork
- Sales
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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