Front Desk Attendant Jobs in Massachusetts
A Front Desk Attendant in the hospitality service industry is primarily responsible for ensuring guests have a positive and welcoming experience. Their key duties include checking guests in and out, handling guest inquiries, managing reservations, and coordinating with other departments to ensure guest satisfaction. They are the first point of contact for guests and play a crucial role in shaping guests' impressions of the establishment. In addition, they may also be responsible for handling financial transactions, addressing guest complaints, and providing information about services and amenities.
Important skills for a Front Desk Attendant include strong communication and customer service skills, the ability to multitask, and attention to detail. Proficiency in using hotel management software is also beneficial. In some establishments, a certificate or degree in hospitality management may be required. Before becoming a Front Desk Attendant, a person may have roles such as a Guest Service Representative, Hotel Receptionist, or Customer Service Representative in other industries. These roles provide valuable experience in customer service and dealing with the public which are crucial skills for a Front Desk Attendant.
- Back Bay Allergy Associates
- Lowell, MA
- 9 days ago
- Back Bay Allergy Associates
- Lowell, MA
- 9 days ago
Allergy specialist seeking medical receptionist to work Mondays in Brookline, and Wednesday-Thursday in Lowell, MA. Must have experience with electronic medical records/EMRs (preferably Athena),...
Front Desk Associates 3.4 3.4 out of 5 stars Wrentham, MA True North Hotel Group, an award-winning management and development company, is seeking a Front Desk Associate to join our team at the...
verbal + Able to take initiative to step up and solve problems and recommend solutions + Demonstrate ability to maintain a high level of confidentiality + Proven interpersonal skills to effectively and courteously...
Elizabeth Freeman Center seeks an energetic, responsible person for areceptionist at our Pittsfield office. Our receptionist answers thephone and greets clients, does clerical work, and maintains...
Homewood Suites by Hilton Holyoke-Springfield- 375 Whitney Avenue, Holyoke, MA 01040 We are currently looking for a Part-Time Front Desk Agent to join our Team! Our Homewood Suites by Hilton in...
We are a dynamic and collaborative small office where teamwork and flexibility are key. We pride ourselves on maintaining a friendly and supportive work environment where everyone pitches in to...
About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the...
Answers telephones in a timely, courteous, and professional manner utilizing appropriate scripting....
About Milan Laser Hair Removal Milan Laser Hair Removal is one of the nations premier laser hair removal providers. Thats because we only use top of the line lasers, and all our treatments are...
JOIN THE CHC FAMILY! Community Health Connections (CHC) is a multi-site, non-profit health care center offering urgent care, primary family medical and pediatric care, preventative and restorative...
Employment Type: Part time Shift: Rotating Shift Description: What Perks and Benefits Can You Look Forward to? Day-1 Benefits Opportunity to get paid daily through DailyPay Paid holidays and...
Provide exceptional guest service. Efficiently manage the operations of the front desk, ensure check in and check out is timely. Warmly and professionally welcome all guests....
Front Desk Agent Hilton Garden Inn Marlborough FULL TIME
- Marlborough, MA
- 1 day ago
- Marlborough, MA
- 1 day ago
providing the highest level of quality service to the guest · Works as a team player and actively contributes to the efforts of other departments as necessary · Understands and follows the company guest...
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our...
Under the direction of the department manager/supervisor greets and directs visitors and patients to appropriate destinations. Follows well defined rules and guidelines with respect to disclosure...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Front Desk Attendant Online Courses and Training Opportunities
Salary for Front Desk Attendant Jobs in Massachusetts
Highest Education Level
Front Desk Attendants in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Front Desk Attendant position
- Faxing
- Billing
- Business Correspondence
- Insurance Verification
- Medical Terminology
- Scheduling Appointments
- 10 Key
- Relationship Management
- Administrative Skills
- Sorting
- Patient Registration
- Ordering Supplies
- Front Office
- Discretion
- Private Branch Exchange
- Clerical Support
- Office Management
- Ged
- Guest Service
- Service-Oriented
- Switchboard Operation
- Courteous
- Pulling
- Housekeeping
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Merchandising
- Reimbursement
- Reception
- Inbound/Outbound Calling
- General Office Duties
- Friendliness
- High School Diploma
- Customer Relations
- Retail
- Telephone Skills
- Events
- Typing
- Data Entry
- Filing
- English
- Multitasking
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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