Concierge Jobs
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
Additional Information Job Number 25070458 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Sarasota, 1111 Ritz-Carlton Drive, Sarasota, Florida, United States, 34236 VIEW ON...
Customer Service Representative San Diego, CA Salary: $20.35 per hour / $ 41,005.25 annually When you grow, GEICO grows. And if youre the kind of person who likes to solve problems and help others...
We Put the World on Vacation Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle...
As our concierge you are passionate about the importance of hospitality, safety, security, and providing a happy and positive impression to everyone you interact with....
Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Ensure first call resolution through problems solving and effective call handling Research...
Key Responsibilities: Handle inbound and outbound contacts in a courteous, timely, and professional manner Ensure first call resolution through problems solving and effective call handling Research...
An exciting opportunity has become available for a full-time Automotive Service Concierge at Herb Chambers BMW of Sudbury....
Position Summary The Membership Concierge Leader delivers a best-in-class experience for all members and guests through leadership of the Membership Concierge Team....
GardaWorld Security Services is Now Hiring a Concierge Security Supervisor! Ready to suit up as a Security Guard in a Concierge post?...
Jump-start your career as a Patient Experience Concierge today with Medical City Dallas....
(Ref: Concierge-Door person) Attire: Business professional. Guillermo-Recruiter: Text me at ......
About the concierge position at Hensley at Corona Pointe: Were looking for a talented concierge who will be responsible for providing a comfortable atmosphere and stress-free environment to residents...
Customer Care Agent / Warehouse Associate
- Benton Harbor, MI
- 3 hours ago
- Benton Harbor, MI
- 3 hours ago
Job Type Full-time Description Title: Customer Care Agent / Warehouse Associate Reports To: General Manager Summary: This position is responsible for interacting with customers to provide...
Lewisville Estates Senior Living Community is seeking a Concierge to enhances resident services and provides up to date information in a more efficient and timely manner....
Previous experiences as a Concierge preferred. Must be able to read, write and speak the English language. Outstanding guest services skills, strong verbal & written communication skills....
Concierge Online Courses and Training Opportunities
Salary for Concierge Jobs Nationwide
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Weight Loss
- Food and Beverage Management
- Guest Service
- Service-Oriented
- Courteous
- Genetics
- Safety Training
- People Oriented
- Long-Term Disability
- Music
- Fitness
- Wellness
- Complaint Resolution
- Energetic
- Reimbursement
- Reception
- Customer Satisfaction
- Closing
- Inbound/Outbound Calling
- Friendliness
- General Office Duties
- High School Diploma
- Retail
- Driving
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Writing Skills
- Typing
- Events
- Flexibility
- Data Entry
- Interpersonal Skills
- Multitasking
- English
- Inventory Management
- Regulations
- Sales
- Policy Development
- Problem Solving
- Teamwork
- Microsoft Excel
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Training and Development
- Communication Skills
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