Concierge Jobs
A Concierge in the hospitality service industry plays a vital role in ensuring the comfort and satisfaction of guests. They act as a personal assistant to guests, providing information and services such as booking restaurants, arranging for spa services, recommending nightspots, booking transportation, and coordinating porter services. Their overarching role is to meet and exceed guest expectations by providing personalized services that enhance the guest's experience. To perform these duties effectively, a concierge needs to have exceptional communication and customer service skills, a deep knowledge of local attractions and services, and problem-solving abilities.
Before becoming a concierge, a person might hold roles such as front desk agent, guest service agent or hotel receptionist. These positions provide the opportunity to develop customer service skills, learn about hotel operations and understand guest needs - all of which are crucial skills for a concierge. There are no specific certifications required for the role; however, a certification from organizations like the American Hotel & Lodging Educational Institute can enhance the credibility and marketability of a concierge. Fluency in multiple languages can also be advantageous in this role given the interaction with international guests.
- Resort Lifestyle Communities
- Round Rock, TX
- 21 days ago
- Round Rock, TX
- 21 days ago
Support community operations by assisting with room service requests, dining room coverage during peak times, event setup, and responsible alcohol service....
In Person- Resort Lifestyle Communities
- Round Rock, TX
- 2 days ago
- Round Rock, TX
- 2 days ago
Together, we work toward four essential goals that guide our success: Happy Employees Happy Residents Full Occupancy On-Budget Operations About the Role As the 3rd Shift Concierge, youll keep our community...
In Person- Brightview Senior Living, LLC
- Wakefield, RI
- 5 days ago
- Wakefield, RI
- 5 days ago
Healthcare, Hospitality, Reception, Office Assistant, Front Desk, Administrative Assistant, Guest Services Why work at Brightview?: Discover the Brightview Senior Living Difference! 1....
In Person Part TimeFull Time Concierge/Security $26/hr
- Per Mar Security Services
- Madison, WI
- 2 days ago
- Madison, WI
- 2 days ago
Full Time Concierge/Security $26/hr Madisons newest premier downtown luxury high-rise development is now accepting resumes to audition for Concierge and Security positions....
In Person Full Timeare looking to add an enthusiastic, experienced Full-Time Food Service Concierge for hospitals to our healthcare team in Pittsburgh, PA....
In PersonMinimum of (1) one year of guest service experience required, preferably in a front desk or hotel operations Must have a valid drivers license Knowledge, Skills, and Abilities: Proven employee/guest...
In PersonEvents On-Call Meeting Concierge ($28.60/hour)
- Hyatt
- Seattle, WA
- 3 hours ago
- Seattle, WA
- 3 hours ago
Description: Join us for an incredible opportunity to begin a career with our Events Team as our On- Call Meeting Concierge!...
In PersonConcierge 2pm to 9pm: Includes Weekends
- Discovery Senior Living
- Fort Worth, TX
- 6 hours ago
- Fort Worth, TX
- 6 hours ago
Your Role: As the Concierge, you serve as the first point of contact for residents, families, guests, and team members....
In PersonWe are seeking a reliable and experienced Full-Time Concierge to join our team at a high-end residential Strata building in Downtown Vancouver....
In Person Full Time- PCH Hotels & Resorts
- Birmingham, AL
- 10 hours ago
- Birmingham, AL
- 10 hours ago
As a member of our hospitality team, the primary responsibility of a Spa Concierge is to provide exceptional customer service and serve as the initial point of contact for guests visiting the spa....
In Person Part TimeRealistic Job Preview - Concierge Qualifications Qualified applicants will preferably possess prior experience in a customer service environment....
In PersonUltra Luxury Concierge - Skylofts at MGM Grand
- MGM Mirage
- Las Vegas, NV
- 11 hours ago
- Las Vegas, NV
- 11 hours ago
THE JOB : As an Ultra-Luxury Concierge, you'll deliver exceptional, personalized service to VIP Hotel, Casino, and Convention guests by anticipating their needs and creating memorable, high-end experiences...
In PersonMember Concierge & Guest Services
- Reynolds Lake Oconee
- Greensboro, GA
- 11 hours ago
- Greensboro, GA
- 11 hours ago
Position will answer questions and make reservations in a courteous and efficient manner for internal and external customers relating to any Reynolds Lake Oconee amenity or activity....
In PersonCapable of performing essential job functions with or without accommodation If you are a proactive, courteous, and detail-oriented individual, we encourage you to apply to join our team at The McAuley...
In Person Part TimeThe ideal Rack Beauty Concierge enjoys working in a fast-paced, high-energy environment....
In PersonConcierge Online Courses and Training Opportunities
Salary for Concierge Jobs Nationwide
Required or preferred licenses and certifications for Concierge positions.
Highest Education Level
Concierges offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Concierge position
- One Call Resolution
- Private Duty Care
- Dietary Restrictions
- Guest Service
- Fine Dining
- Service-Oriented
- Front Office
- Courteous
- Acting
- Fitness
- Long-Term Disability
- Wellness
- Reception
- Reimbursement
- General Office Duties
- Customer Satisfaction
- Inbound/Outbound Calling
- Friendliness
- Microsoft Windows
- Event Planning
- Retail
- High School Diploma
- Initiative
- Events
- Typing
- Driving
- Microsoft Outlook
- Punctual
- Interpersonal Skills
- Writing Skills
- English
- Verbal Communication
- Inventory Management
- Policy Development
- Telephone Skills
- Data Entry
- Flexibility
- Multitasking
- Sales
- Regulations
- Microsoft Excel
- Scheduling
- Teamwork
- Staff Supervision
- Computer Skills
- Problem Solving
- Microsoft Office
- Customer Service
- Time Management
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills